Clean Team Supervisor

Ocean Breeze Waterpark; Chicago (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

FREE Season Pass

Free Tickets

Park discounts

Job summary

A family-friendly waterpark in Chicago is seeking a Clean Team Supervisor to oversee park cleanliness and staff operations. You will conduct training sessions, supervise your team, and ensure excellent customer service is consistently provided. The ideal candidate has supervisory experience, strong communication skills, and the ability to work outdoors. Attractive perks include a free season pass and retention bonus opportunities.

Qualifications

• Must be 18 years of age or older.
• Minimum of 2 years housekeeping or supervisory experience.
• Ability to accept guidance and demonstrate independence.

Responsibilities

• Supervise Clean Team for park cleanliness and coverage.
• Conduct training sessions and meetings.
• Ensure excellent customer service is provided.

Skills

Effective communication

Team supervision

Customer service

Independent work

Ability to work outdoors

Job description

Job Responsibilities

• Must be able to fulfill all functions and duties of a Clean Team Member
• Supervise Clean Team to ensure proper coverage and cleanliness of the park
• Assign duties to the Clean Team
• Complete staffing for Clean Team members and ensure breaks are given and staffing and time sheets are completed correctly
• Conduct pre and post shift meetings
• Conduct in-service training sessions and weekly safety topic trainings
• Provide coaching to team members
• Issue disciplinary action according to park policies and procedures as needed
• Ability to properly and safely operate equipment used
• Supervise guest experience to ensure excellent customer service is provided by the Clean Team, respond to customer concerns
• Ensure park policies and procedures are being followed by team members
• Maintain a clean and safe work environment for customers and other team members
• Provide superior customer service to all customers in a polite and expedient manner
• Assist customers with questions regarding Ocean Breeze Waterpark
• Follow park policies and procedures
• Other duties as assigned

Qualifications

• Must be 18 years of age or older
• Minimum of 2 years housekeeping experience or comparable supervisory experience
• Ability to accept guidance and supervision
• Demonstrate ability to work independently
• Ability to communicate effectively with customers, team members, and leadership
• Be aware, attentive, and work well with others
• Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection

Physical Requirements

• Must be able to sit, stand or walk for extended periods of time
• Ability to climb stairs
• Must be able to lift, carry, move, and/or position items weighing up to 25 lbs
• FREE Season Pass
• Free Tickets
• Park discounts on food, merchandise, etc.

We also offer a retention bonus of up to $500 for team members that average a certain number of hours per week during the qualifying time period and work through a specified date. Details about eligibility requirements for the Retention Bonus will be provided at a later date.

Jump into our talent pool! Are you looking for a fun, outdoor, summer job and great co-workers?

Flexible schedules! Free season pass for yourself and free tickets for friends and family!

No experience is required for most of our positions. We will train you and you will learn and build job skills.