OBGYN Clinic Concierge & Scheduling Specialist

HealthPartners; Saint Paul (MN); On-site; USD 25,000 - 33,000; Full time

Job summary

HealthPartners in Saint Paul, MN seeks a Medical Receptionist to welcome patients, collect demographic and financial information, and schedule appointments. You will verify insurance, explain benefits, and direct patients to the proper care area, ensuring a smooth check-in experience.

The role requires excellent verbal and written communication, the ability to manage multiple priorities, and a track record of customer service in a healthcare setting.

Qualifications

• High School diploma or GED required.
• Formal training in medical reception or customer service program preferred.
• Two years experience as a medical receptionist or in a medical office setting.
• Two years customer service experience, in-person or via telephone, within last five years.
• Ability to organize work under pressure and handle interruptions.

Responsibilities

• Check-in patients accurately and collect co-pays or fees.
• Verify patient information using computer systems and communicate benefits changes.
• Schedule appointments accurately according to practice policies.
• Register patients and verify insurance eligibility.
• Coordinate specialty appointments and maintain open communication within the clinic.
• Answer calls, relay messages, and prepare materials for new patient appointments.
• Perform clerical duties including faxing and copying.

Skills

Excellent oral communication

Excellent written communication

Organizational skills under pressure

multitasking

Education

High School diploma or GED

Graduate of medical reception or equivalent program

Tools

Mainframe/PC data entry system

Job description

HealthPartners in Saint Paul, MN seeks a Medical Receptionist to welcome patients, collect demographic and financial information, and schedule appointments. You will verify insurance, explain benefits, and direct patients to the proper care area, ensuring a smooth check-in experience.

The role requires excellent verbal and written communication, the ability to manage multiple priorities, and a track record of customer service in a healthcare setting.