Oberlin - House Person

Quality Oil Co; Oberlin, Northern (OH, KY); Ibrido; USD 24.000 - 33.000; Tempo pieno

Descrizione del lavoro

Hilton Oberlin is seeking a House Person to maintain cleanliness and presentation of guest rooms, public spaces, and meeting rooms. You will support Room Attendants and the housekeeping team to ensure smooth operations and a high standard of guest satisfaction.

The role requires reliability, attention to detail, and the ability to work in a fast-paced environment while delivering exceptional guest service and maintaining a professional appearance.

Competenze

• Must be able to lift and carry up to 25lbs.
• Ability to work in a fast-paced environment.
• Strong initiative and reliable attendance.
• Excellent interpersonal skills and customer service.
• Maintain professional appearance.

Mansioni

• Sweep, vacuum, dust hallways and stairwells, spot clean walls, carpets, lights on guest floors.
• Deliver clean linens, towels, and amenities to floors as needed.
• Stock carts with supplies and assist room attendants.
• Set up, clean and reset meeting rooms per guests' needs.
• Report maintenance issues.
• Provide information to guests about hotel and local attractions.
• Assist Room Attendants and Lobby Attendants as needed.
• Maintain safe environment following Hilton and Quality Hospitality policies.

Conoscenze

Attention to detail

Punctual

Customer-service oriented

Interpersonal skills

Multitasking

Lift 25lbs

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Oberlin - House Person

30+ days ago Requisition ID: 3225

Reports To:Executive Housekeeper

FLSA Status:Non-Exempt

Position Summary

The House Person is responsible for maintaining the cleanliness, appearance, and overall condition of guest room areas, public spaces, meeting rooms, and hotel corridors. This role provides essential support to Room Attendants and the Housekeeping Department, helping ensure efficient operations and exceptional guest experience.

Responsibilities

• Sweep, vacuum, dust hallways and stairwells, spot clean walls, carpets, lights,etc. on guest floors


• Acting as a runner to deliver clean linens, towels, and amenities to floors as needed


• Stocking and assisting to maintain room attendant carts with supplies as needed


• Setting up / cleaning and resetting meeting rooms according to guests’ needs


• Maintaining shelf organization in the storerooms and replenishing storerooms supplies


• Pulling linensand trashfrom guest roomsand fromroom attendant carts


• Reporting maintenance issues


• Assisting in storing carts at the end of the day


• Delivering special request items, such as cribs, to guest rooms upon request


• Listening and responding to guests’ requests or complaints


• Providing information to guests about hoteland local attractions,services, facilities, and other amenities


• Assisting the Room Attendants and Lobby Attendants as needed


• Maintain a safe environment for all employees and guests, following all Hilton and Quality Hospitality policies and procedures.

Requirements

• Strong initiative, sense of urgency and work ethic


• Punctual, reliable, and regular attendance


• Strong attention to detail


• Customer-service oriented


• Ability to work in a fast-paced environment


• Excellent interpersonal skills


• Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently and for extended periods of time.


• Strong multitasking and organizational skills


• Maintain a professional appearance and attitude at all times