OB Triage - Lead APP/Midwife - Worcester, MA

UMass Memorial Health; Worcester (MA); On-site; USD 106,000 - 191,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Pension plan

Tuition reimbursement

Relocation assistance

Wellness program

Job summary

UMass Memorial Health in Worcester, MA seeks an experienced OB Triage Team Lead to combine hands-on patient care with clinical leadership in a high-acuity OB triage setting. You will supervise 5-8 APPs, coordinate schedules, and partner with physicians and nursing leadership to ensure efficient, high-quality care.

The role emphasizes mentorship, team development, and collaboration with residents and attending teams, supported by a strong benefits package and competitive compensation.

Qualifications

• Master's degree in nursing or a healthcare-related field (Nurse Practitioner/PA/Midwife tracks).
• Current Massachusetts licensure.
• Certification as Acute Care Nurse Practitioner, Physician Assistant or Midwife as applicable.
• Controlled substance authorization.
• Current BLS certification.
• ACLS certification, if required by the department.
• Minimum of 5 years of clinical experience.
• Demonstrated ability to independently provide direct patient management.
• Strong communication, organizational, clinical, and leadership skills.
• Demonstrated ability to work effectively in a multidisciplinary clinical environment.

Responsibilities

• Provide direct clinical care to OB Triage patients, including assessment, diagnosis, treatment, and appropriate disposition or admission.
• Provide day-to-day leadership and supervision for approximately 5-8 APPs.
• Develop and maintain the daily APP staffing schedule to ensure appropriate coverage.
• Respond to team call-outs and work collaboratively to identify and fill staffing gaps.
• Communicate with resident and attending teams regarding triage staffing and operational needs.
• Serve as a key liaison between OB Triage, MFM, Nursing, Labor &Delivery leadership, IT, and other clinical partners.
• Conduct and facilitate annual performance reviews for APP team members in collaboration with physician and administrative leadership.
• Support recruitment, interviewing, onboarding, orientation, and professional development of APP staff.
• Assist with maintaining credentials and clinical privileges for APP team members.
• Organize and lead regular APP team meetings.
• Participate in financial and operational discussions related to the triage service.
• Participate in safety reviews, incident reporting, quality improvement, and process improvement initiatives.
• Develop and implement clinical workflows, standards, and algorithms that promote consistent, high-quality patient care.
• Work collaboratively with Compliance and Coding to support appropriate APP billing practices and optimization.
• Identify opportunities to improve efficiency, patient flow, communication, and the overall triage experience.
• Maintain effective communication among APPs, physicians, residents, nurses, nurse managers, educators, and other members of the care team.
• Participate in departmental and service-line meetings and initiatives.
• Serve as a clinical resource and mentor for APP team members.
• Provide other related clinical and leadership responsibilities as assigned.

Skills

Leadership

Clinical leadership

Multidisciplinary collaboration

Communication skills

Mentorship

Organizational skills

Education

Master's degree in nursing or a healthcare-related field

Massachusetts licensure

Certification as Acute Care NP/PA/Midwife

Tools

ACLS certification

BLS certification

Controlled substance authorization

Job description

Hiring Range

$106,080.00 - $190,944.00

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location:Worcester, MA
Facility:UMass Memorial Health
Department:Obstetrics & Gynecology
Specialty: Labor & Delivery
Schedule:Seven-day operation with varied shifts.

Typical coverage includes:

• Monday-Friday: 7:00 AM-11:00 PM
• Weekends: Approximately 7:00 AM-7:00 PM
• Overnight coverage: Select 7:00 PM-7:00 AM or 11:00 PM-11:00 AM shifts

UMMassMemorialMedicalGroupseeksOB Triage Team Leadto serve within our Labor & Delivery program. This is an exciting opportunity for an experienced Nurse Practitioner, Physician Assistant or Midwife to combine direct patient care with meaningful clinical and team leadership in a busy, high-acuity OB triage environment. Our competitive compensation and benefits package places us as your top choice in the region.

While OB Triage is technically an outpatient service, it functions much like an inpatient acute-care setting. APPs evaluate patients presenting with obstetric concerns, determine appropriate treatment and disposition, and coordinate admissions when indicated.

The OB Triage Team Lead will provide clinical leadership and direct supervision for a team of approximately 5-8 APPs, while continuing to provide hands-on patient care. This individual will play an integral role in coordinating daily operations, developing schedules, supporting team members, and partnering with physicians, residents, nursing, MFM, and Labor & Delivery leadership to ensure high-quality, efficient patient care.

OB Triage offers an exceptional environment for an APP who enjoys clinical complexity, collaboration, and leadership. The team benefits from strong support from both the OB resident and attending physician teams, creating an environment that promotes learning, collaboration, and professional growth.

With strong collaboration from resident and attending teams and an environment that supports ongoing learning, this is an outstanding opportunity for an experienced APP looking to make a greater impact through clinical leadership, mentorship, and patient-centered care.

Key Highlights:

• Provide direct clinical care to patients presenting to OB Triage, including assessment, diagnosis, treatment, and appropriate disposition or admission.
• Provide day-to-day leadership and supervision for approximately 5-8 APPs.
• Develop and maintain the daily APP staffing schedule to ensure appropriate coverage.
• Respond to team call-outs and work collaboratively to identify and fill staffing gaps.
• Communicate with resident and attending teams regarding triage staffing and operational needs.
• Serve as a key liaison between OB Triage, MFM, Nursing, Labor & Delivery leadership, IT, and other clinical partners.
• Conduct and facilitate annual performance reviews for APP team members in collaboration with physician and administrative leadership.
• Support recruitment, interviewing, onboarding, orientation, and professional development of APP staff.
• Assist with maintaining credentials and clinical privileges for APP team members.
• Organize and lead regular APP team meetings.
• Participate in financial and operational discussions related to the triage service.
• Participate in safety reviews, incident reporting, quality improvement, and process improvement initiatives.
• Develop and implement clinical workflows, standards, and algorithms that promote consistent, high-quality patient care.
• Work collaboratively with Compliance and Coding to support appropriate APP billing practices and optimization.
• Identify opportunities to improve efficiency, patient flow, communication, and the overall triage experience.
• Maintain effective communication among APPs, physicians, residents, nurses, nurse managers, educators, and other members of the care team.
• Participate in departmental and service-line meetings and initiatives.
• Serve as a clinical resource and mentor for APP team members.
• Provide other related clinical and leadership responsibilities as assigned.

Qualifications:

• Master's degree in nursing or a master's degree in a healthcare-related field, including Physician Assistant education.
• Current Massachusetts licensure.
• Certification as an Acute Care Nurse Practitioner, Physician Assistant or Midwife as applicable.
• Controlled substance authorization.
• Current BLS certification.
• ACLS certification, if required by the department.
• Minimum of 5 years of clinical experience.
• Demonstrated ability to independently provide direct patient management.
• Strong communication, organizational, clinical, and leadership skills.
• Demonstrated ability to work effectively in a multidisciplinary clinical environment.

Top Tier Benefits to Reflect Your Valuesand Needs.

• Comprehensive medical, dental and vision coverage
• Generouspaid time offwith 11 paid holidays
• Practice/CME allowance
• Pension plan withadditionalretirement options available
• Paid family and medical leave; short-term and long-term disability programs
• Tuition reimbursement, student loan forgiveness support, andPSLFeligibleemployment
• Concierge services for relocation
• Organization-wide commitment to formal Clinician Wellness Program

Visit UMass Memorial Medical Group to learnmore about our organization

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.