Oakley - Los Cerritos Center - Licensed Store Manager

EssilorLuxottica; Cerritos (CA); On-site; USD 3,857,000 - 6,030,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Paid time off

Job summary

Oakley in Los Cerritos, CA is seeking a Licensed Store Manager to lead a team and deliver the Oakley Experience for customers.

You will supervise staff, manage scheduling, drive sales, ensure compliance with policies, and maintain brand standards. This role requires an opticianry license or ABO certification and 1+ year retail management experience. Flexibility to work evenings, weekends, and holidays is expected; bilingual applicants are preferred.

Qualifications

• Opticianry license or ABO certification required by state law.
• 3+ years of retail sales experience in a specialty environment.
• 1+ years retail management experience.
• Ability to work flexible schedule including nights, weekends, holidays.
• Strong communication and relationship-building skills.
• Ability to stand for long periods and lift up to 40 lbs.
• Bilingual in preferred.

Responsibilities

• Assist customers in selecting frames and coordinate with optical measurements and prescriptions.
• Manage optical service to customers per state law with professionalism.
• Deliver excellent customer service and achieve sales targets.
• Recruit and train staff, provide feedback and set goals.
• Oversee store visuals, inventory, and payroll processes.
• Ensure compliance with company policies and security procedures.

Skills

Retail sales

Staff leadership

Strong communication

Customer service

Job description

Requisition ID:947852
Store #:00B222 Oakley Los Cerritos
Position:Full-Time
Total Rewards:Benefits/Incentive Information

At Oakley, we believe everyone in the world can and will become better. We're cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. When you're free to be the best version of yourself is when you can Be Who You Are.

With us, you'll be part of a team that's influencing athletes, whether they're running in your neighborhood or standing on an Olympic podium. Together we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. Every day at Oakley is a chance to grow, go further and achieve more.

Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Licensed Store Manager contributes to Oakley's success by leading a team of store employees to create and maintain the Oakley Experience for our internal and external customers. The Licensed Store Manager directs and supervises the workforce, makes staffing decisions, ensures customer satisfaction, manages the store's financial performance, and sustains brand equity.

MAJOR DUTIES AND RESPONSIBILITIES

• Assists customers in the selection of frames and coordinates frames with optical measurements and prescriptions.
• Manages optical service to customers as required by State law and demonstrates a high degree of professionalism.
• Delivers excellent customer service and demonstrates a high degree of professionalism.
• Achieves high levels of sales performance and results.
• Recruits and hires top talent to meet store and company needs.
• Provides feedback through ongoing training, counseling, assessments and setting challenging goals to improve employee performance.
• Manages all employees in execution of daily tasks to maximize sales.
• Manages all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.
• Reviews operational reports and records to ensure adherence to Company policies and procedures, monitors store profitability and manages payroll matrix.
• Monitors and reviews inventory levels and paperwork in order to ensure accuracy of store inventory.
• Oversees compliance of Sales Consultants, Specialized Consultants and Sales Supervisors with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store.
• Helps solve problems that affect the store's service, efficiency and productivity.
• Assists with all staff responsibilities as the workday may require.

BASIC QUALIFICATIONS

• Opticianry License or American Board of Opticians Certification as required by state law
• 3+ years of retail sales experience within a specialty environment
• 1+ years of retail management experience
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Ability to develop and train staff, build relationships and utilize skills of staff most appropriately
• Ability to be on your feet most of the day or moving on the sales floor or stock room
• Ability to maneuver merchandise and lift up to 40 lbs.
• Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis

PREFERRED QUALIFICATIONS

• Knowledge of Oakley and its products
• Outgoing, enthusiastic and sports-minded individual
• Bilingual

Pay Range:28.89-43.77

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.