Oahu Mitigation Technician: Restore & Respond

Premier Restoration Hawaii; Honolulu (HI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off (PTO)

401(k) Retirement Plan

Job summary

Premier Restoration Hawaii is seeking a Mitigation Technician to serve as a first responder for property damage incidents. You will assess, stabilize, and initiate restoration to help clients return to normal quickly.

You’ll work with an experienced team, handle after-hours calls, travel to job sites across Oahu, operate drying equipment, document progress, and stay engaged with ongoing training to ensure safe, effective outcomes for homeowners and businesses.

Qualifications

• Valid driver's license with a good driving record.
• Ability to lift and carry up to 50 pounds and move equipment safely.
• Ability to stand, walk, bend, kneel, and work in physically demanding environments throughout the day.
• Experience in construction, maintenance, restoration, repair, or a related field preferred.
• Strong communication and customer service skills.
• Comfortable using smartphones, tablets, computers, and software applications.
• Positive attitude and willingness to learn.
• Ability to work effectively as part of a team.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Respond to residential and commercial property damage caused by water, fire, mold, and wind.
• Participate in after-hours, weekend, holiday, and emergency response calls as needed.
• Drive company vehicles to job sites across the island.
• Assess damage and develop restoration plans with Mitigation Leads.
• Set up, monitor, and operate drying and mitigation equipment.
• Perform demolition and removal of damaged materials when necessary.
• Assist with packing, inventorying, and storing customer belongings.
• Communicate professionally and compassionately with customers during stressful situations.
• Document job progress using company software and mobile technology.
• Provide customers with updates throughout the restoration process.
• Participate in ongoing industry training and professional development.
• Work closely with teammates to ensure projects are completed safely and successfully.

Skills

Strong communication

Customer service

Teamwork

Problem solving

Attention to detail

Adapt under pressure

Job description

Premier Restoration Hawaii is seeking a Mitigation Technician to serve as a first responder for property damage incidents. You will assess, stabilize, and initiate restoration to help clients return to normal quickly.

You’ll work with an experienced team, handle after-hours calls, travel to job sites across Oahu, operate drying equipment, document progress, and stay engaged with ongoing training to ensure safe, effective outcomes for homeowners and businesses.