OAG - Cold Case Unit | Administrative Assistant VI | 26-0581

State of Texas; Texas; On-site; USD 42,000 - 56,000; Full time

Job summary

The Office of the Texas Attorney General's Criminal Investigations Division is seeking an Administrative Assistant VI to provide highly complex administrative support for the Law Enforcement Division. The role requires meticulous filing, data entry, and dissemination of information, with work performed under limited supervision and independent judgment.

Qualifications include a high school diploma (or equivalent) with six years of related experience, plus a Bachelor's degree can substitute, and

Qualifications

• Six years of full-time experience in administrative support or closely related fields.
• Proficiency with Microsoft Office, including Excel.
• Strong written and verbal communication and customer service skills.
• Ability to work in person at the assigned OAG location and travel up to 5%.
• Notary Public and CJIS certification are required or preferred.
• Spanish reading/writing/speaking ability.

Responsibilities

• Provide high-level administrative support for the Criminal Investigations Division.
• Disseminate information and maintain filing systems, data entry, and routine tasks.
• Coordinate with investigators and other agencies; manage deadlines with initiative.
• Deliver professional customer service in a government office setting.

Skills

Microsoft Office

Excel

Customer service

Communication

Time management

Judgment and decision making

Spanish language

Documentation

Education

High school diploma or equivalent

Bachelor's degree

Tools

Case Management systems

LCMS

Crimestar systems

Salesforce Timekeeping & Travel

Job description

The Criminal Investigations Division is seeking a Administrative Assistant VI Performs highly complex administrative support or technical program assistance work for the Law Enforcement Division. Work involves dissemination information, maintain filing systems, data entry and administrative support work. Works under limited supervision with moderate latitude for the use of initiative and independent judgment. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State¿s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits https://ers.texas.gov/Benefits-at-a-Glance along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

Education: Graduation from high school or equivalent Experience: Six years of full-time experience working in the following (or closely related) fields: administrative support, clerical work, customer service, general office, secretarial work, or legal support Knowledge of office practices and administrative procedures and criminal justice system Skill in using Microsoft Office to include excel Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication Skill in exercising sound judgment and effective decision making Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to provide excellent customer service Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave) Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSA Ability to lift and relocate 30 lbs. Ability to travel (including overnight travel) up to 5% Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: Experience: Communicating with investigators and personnel from local, state, and federal law enforcement agencies Knowledge: salesforce timekeeping & travel, Case Management, LCMS, Crimestar systems, OAG policies and procedures and Abilities: To work with multiple Criminal Justice Organizations Certifications: Notary Public and CJIS certification Other Language: Ability to proficiently read, write, and speak Spanish