O2C Global Process Owner

Gates Corporation; Rochester Hills (MI); On-site; USD 150,000 - 165,000; Full time

Benefits offered by this job

Bonus Eligible: 15%

Medical, Dental, Vision insurance

Paid vacation and holidays

401(k) company match

Tuition Reimbursement

Job summary

Gates Corporation seeks an Order To Cash (O2C) Global Process Owner to define end-to-end O2C strategy across US, Mexico and Canada. Located in Rochester Hills or Denver, the role drives policy, technology-driven process design and stakeholder alignment across manufacturing, sales, customer service and shared services.

You will lead automation, analytics and AI-based improvements to billing, collections and cash application while establishing unified metrics and governance across finance and IT

Qualifications

• 8–12 years of AR or O2C management experience.
• Bachelor's degree in finance, accounting or related field.
• Relationship building, stakeholder influence and communication.
• Strategic thinking and capability to set process vision and roadmaps.
• AR/O2C process design with automation, analytics and AI/GenAI use cases.
• Strong background in ERP systems and O2C automation tools.
• Change management and rollout/incentive design for service delivery teams.
• Ability to define and govern metrics, scorecards and data stewardship.
• Proven track record with process mapping, root-cause analysis and business cases.

Responsibilities

• Manage cash application and accounts receivable teams in US, Mexico and Canada.
• Define O2C strategy, policy and the roadmap to achieve process excellence.
• Lead technology-driven process design and identify/commission automation and analytics solutions.
• Align stakeholders across finance, sales, customer service, supply-chain and IT.
• Establish shared metrics and scorecards for cash flow/DSO and related drivers.
• Oversee root-cause analysis, process modeling and prioritization of initiatives.
• Coordinate with product owners/finance managers for O2C enabling technologies.

Skills

AR/O2C leadership

Stakeholder management

Strategic thinking

Process design

Analytics & AI

ERP systems

Change management

Data governance

Process mapping

Education

Bachelor's degree in finance/accounting

Tools

O2C automation tools

Job description

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.

Gates is a leading manufacturer of application‑specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.

Let’s simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

Position Summary

As an innovation leader, we look for ambitious, forward thinking, open‑minded and well‑rounded individuals to join our global team. Located in our Rochester Hills or Denver office, you will be the Order To Cash (O2C) Global Process Owner.

Accountable for defining end‑to‑end O2C strategy, policy, technology‑driven process design, and cross‑functional stakeholder alignment across manufacturing, sales, customer service and shared services teams.

Essential Duties and Responsibilities

• Manage cash application and accounts receivable teams in US, Mexico and Canada
• Manage cost center budgets and forecasting as necessary
• Define O2C strategy, policy and the roadmap to achieve agreed definitions of process excellence
• Lead technology‑driven process design and identify/commission automation, analytics, AI/GenAI, and other solutions to improve billing, collections, dispute resolution and cash application
• Influence and align stakeholders across finance, sales, customer service, supply‑chain and IT to secure funding, adoption and operational changes
• Establish shared, owned and segmented metrics and scorecards (i.e., cash flow/DSO and underlying drivers like invoice creation time, time in collections, cash application rates) and ensure metrics are shared and owned across teams
• Oversee root‑cause analysis, process modeling, segment analysis and prioritization of initiatives across technology, data, policy and people
• Coordinate with product owners/finance product managers for O2C enabling technologies, ensuring product owners have at least an indirect reporting relationship to the GPO

Requirements and Preferred Skills

• 8-12 years of AR or O2C management experience
• Bachelor's degree in finance, accounting or related field
• Relationship building, stakeholder influence and communication
• Strategic thinking, problem solving and ability to set process vision and translate it into policy and roadmaps
• AR/O2C Process design and improvement expertise, including experience with automation, process mining, analytics and AI/GenAI use cases
• Strong background in ERP systems and O2C automation tools
• Change management and capability to design roll‑outs, adoption plans and incentives for service delivery teams and business stakeholders.
• Ability to define and govern metrics, scorecards and data stewardship
• Proven track record using process mapping, process mining, root‑cause analysis, and building business cases linking process improvement to cash/ROIC outcomes

Pay & Benefits

• Full‑Time
• Salary: $150,000 - $165,000
• Bonus Eligible: 15%
• Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire
• Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued
• 401(k): 3% company contribution and additional 3% company match
• Tuition Reimbursement

Why Gates?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real‑world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

Work Environment

Gates is an Equal Opportunity and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.

While performing the duties of this job, the employee is frequently required to sit; use hands and fingers to work with objects, tools, or controls; and use office equipment including computers, telephones, and/or copiers/scanners. The employee must frequently lift and/or move up to 10 pounds.

For individuals assigned and/or hired to work in Colorado, Gates is required by law to include a reasonable estimate of the compensation for this role. This compensation range is specific to the State of Colorado and takes into account various factors that are considered in making compensation decisions, including but not limited to the candidate's relevant experience, qualifications, skills, competencies, and proficiency for the role.