O&M Controls Technician

YDU JC Air Cond & Ref Inc.- Dubai; Raleigh (NC); On-site; USD 44,978 - 67,488; Full time

Job summary

Johnson Controls seeks an experienced HVAC Senior Controls Technician in Raleigh, NC to service building automation systems on-site. You will diagnose complex issues, program PLCs and DDC controllers, and mentor other technicians while collaborating with customers and project teams.

Responsibilities include preventive maintenance, installation, commissioning, and documentation to improve building performance. Strong communication and problem-solving are essential for success.

Qualifications

• Two-year technical program or Associate's degree in a technical field, or two years’ service experience.
• Experience servicing electronic and HVAC control systems; able to read electrical schematics and control sequences.
• Strong troubleshooting, communication, and independent work skills.

Responsibilities

• Perform preventive maintenance, repair, installation, commissioning, and service of HVAC and building automation systems.
• Diagnose complex control malfunctions using detailed troubleshooting across electronic and digital systems.
• Program/configure control devices such as PLCs, DDC controllers, and VFDs.
• Support retrofits, upgrades, and system enhancements with technical recommendations.
• Mentor junior technicians and collaborate with project managers and customers.

Skills

Preventive maintenance

Troubleshooting

Field service

Customer communication

Mentoring technicians

System commissioning

Education

Associate's degree or 2-year technical program

2 years experience in electronic/mechanical systems

Tools

PLCs

DDC controllers

Variable frequency drives

Multimeters

Laptops

Specialized software

Job description

HVAC Senior Controls Technician Johnson Controls helps create smart, healthy, and sustainable buildings. In this role, you will support customers with building automation service work that improves comfort, reliability, and operating efficiency. If you are a hands-on controls professional who enjoys solving complex issues in the field, this is a chance to work directly with customers and make a visible impact.

Role Overview

Under minimal supervision, you will perform preventive maintenance, repair, installation, commissioning, and general servicing of building controls systems. You will act as a trusted advisor to customers, resolve service-related issues, and help identify opportunities to improve building performance. This role also includes mentoring other technicians, supporting project closeout, and contributing to system configuration, programming, and documentation.

Key Responsibilities

• Perform preventive maintenance, repair, installation, commissioning, and general servicing of HVAC and building automation control systems.
• Diagnose and resolve complex control system malfunctions using detailed troubleshooting across electronic and digital control systems.
• Program and configure control systems and devices, including PLCs, DDC controllers, and variable frequency drives.
• Support field proposals for retrofits, upgrades, and enhancements, and provide technical recommendations to support sales opportunities.
• Consult with customers through site assessments, gather data, and recommend solutions that improve efficiency and resolve service issues.
• Coordinate with branch leadership, service project managers, customers, and subcontractors to keep work moving efficiently and professionally.
• Prepare sketches, as-built information, drawings, equipment schedules, sequence of operations, and other project documentation as required.
• Train customers on control system operation and provide manuals, certificates, training forms, and closeout documentation.
• Mentor control technicians, service technicians, and mechanical technicians on building automation activities and safe work practices.
• Support system loading, commissioning, validation, and troubleshooting for controllers, software, and network-level components.

How You Will Do It

Take ownership of outcomes with accountability, safety, and integrity by completing assigned work carefully, escalating issues early, and following Johnson Controls and customer standards on every site.

Stay close to the work and the customer by gathering clear site data, communicating on arrival and before leaving, and translating findings into practical service recommendations.

Improve every day through self-study, product knowledge, certifications, and disciplined problem-solving that reduces repeat issues and strengthens system performance.

Win as one team by keeping management, project partners, subcontractors, and customers informed, and by sharing knowledge with technicians you mentor.

Use tools and documentation with precision by applying multimeters, laptops, and specialized software to test systems, verify functionality, and complete accurate project records.

Communicate clearly and professionally by explaining technical issues in plain language, setting expectations, and following through on agreed next steps and training needs.

Qualifications

• Vocational School two-year program graduate, an Associate's degree in a technical field, or two years of experience servicing electronic and/or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Proficiency in troubleshooting and repairing HVAC control systems, including interpreting electrical schematics, wiring diagrams, and control sequences.
• General computer and computer networking knowledge, including basic IT networking concepts for integrating control systems.
• Familiarity with diagnostic tools such as multimeters, laptops, and specialized software for system analysis.
• Effective communication skills to represent Johnson Controls on customer sites and explain technical information to technical and non-technical audiences.
• Strong writing skills and the ability to prioritize tasks, manage schedules, and work independently or as part of a team.
• Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.
• Willingness to stay current with new technologies, equipment, and industry standards.

Nice to Have

• Experience programming or configuring PLCs, DDC controllers, and variable frequency drives.
• Experience supporting retrofit, upgrade, or enhancement recommendations for building automation systems.
• Experience preparing submittals, as-built documentation, field change information, or customer training materials.
• Experience mentoring junior technicians in a field service or controls environment.

Why Join Us

You will join a team focused on safe, reliable building performance and customer outcomes. This role offers hands‑on variety across service, commissioning, training, and project support, with the opportunity to deepen your technical expertise and share it with others.

HIRING HOURLY RANGE: $32.65 - $48.99 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #Techhiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.