Controls Service Technician

Johnson Controls; Charlotte (NC); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision care

Company vehicle

Tools provided

Employee discount programs

Job summary

Johnson Controls is seeking a Controls Systems Technician to commission building systems and troubleshoot HVAC issues at customer sites in the Charlotte area. You will load software, calibrate devices, document activities, and communicate progress to the team.

A focus on safety and continuous improvement drives every visit, with opportunities for training and growth within a global leader in smart, sustainable buildings.

Qualifications

• Demonstrated technical aptitude.
• Basic computer skills.
• Ability to use hand and power tools.
• Attention to detail.
• Effective communication and listening skills.
• Basic knowledge of HVAC mechanical, electrical, and controls systems.
• Ability to use basic electronic test equipment for calibration and diagnostics.
• Ability to meet any local licensing requirements for mounting and termination of low-voltage devices, where applicable.

Responsibilities

• Perform assigned system commissioning using Johnson Controls configuration and commissioning tools.
• Load system-level controller software.
• Perform basic commissioning and system diagnostics from system-level controllers to end devices such as sensors and actuators.
• Troubleshoot and resolve basic HVAC mechanical, electrical, and controls problems.
• Respond to basic warranty calls and provide service-related support at customer sites.
• Calibrate systems using basic electronic test equipment.
• Complete commissioning documentation, time sheets, expense reports, on-site documentation, and as-built updates.
• Communicate job progress, issues, arrival, and completion status with management, contractors, and customers.
• Provide recommendations and solutions to help improve facility efficiency and support quoting needs.
• Follow all safety standards and attend required safety training.

Skills

Technical aptitude

Basic computer skills

Hand tools

Attention to detail

Communication skills

HVAC knowledge

Electronic test equipment

Low-voltage wiring

Job description

Controls Systems Technician Unleash your potential with the Johnson Controls team. As a global leader in smart, healthy, and sustainable buildings, we work to reimagine the performance of buildings to serve people, places, and the planet. You will have the opportunity to grow through meaningful work, learning opportunities, and a culture that values your voice and ideas.

Role Overview As a Controls Systems Technician, you will perform assigned system commissioning using Johnson Controls configuration and commissioning tools. This field-based role supports customers by troubleshooting basic HVAC mechanical, electrical, and controls issues, responding to warranty calls, and helping buildings operate efficiently through reliable service and clear communication.

Key Responsibilities

• Perform assigned system commissioning using Johnson Controls configuration and commissioning tools.
• Load system-level controller software.
• Perform basic commissioning and system diagnostics from system-level controllers to end devices such as sensors and actuators.
• Troubleshoot and resolve basic HVAC mechanical, electrical, and controls problems.
• Respond to basic warranty calls and provide service-related support at customer sites.
• Calibrate systems using basic electronic test equipment.
• Complete commissioning documentation, time sheets, expense reports, on-site documentation, and as-built updates.
• Communicate job progress, issues, arrival, and completion status with management, contractors, and customers.
• Provide recommendations and solutions to help improve facility efficiency and support quoting needs.
• Follow all safety standards and attend required safety training.

How You Will Do It

Own each assignment safely, accurately, and with integrity from arrival through closeout. Stay close to the work by verifying issues at the controller, device, and system level before acting. Keep customers, contractors, and management informed with clear updates, documentation, and follow-through. Look for practical improvements during each visit and turn service findings into useful recommendations. Work as one team by sharing information, asking for support when needed, and using internal resources well. Approach every job with a continuous-improvement mindset and resolve issues with candor and problem-solving.

Qualifications

• Demonstrated technical aptitude.
• Basic computer skills.
• Able to use hand and power tools such as drills and saws.
• Attention to detail.
• Effective communication and listening skills.
• Basic knowledge of HVAC mechanical, electrical, and controls systems.
• Ability to use basic electronic test equipment for calibration and diagnostics.
• Ability to meet any local licensing requirements for mounting and termination of low-voltage devices, where applicable.

Nice to Have

• Two years of experience installing electronic and/or mechanical systems.
• Demonstrated knowledge of HVAC systems.
• Experience with low-voltage or 120-volt wiring.
• Experience with building automation or controls commissioning.

Why Join Us

We offer competitive pay, paid vacation/holidays/sick time with 10 days of vacation in the first year, and a comprehensive benefits package including 401(k), medical, dental, and vision care available day one. You will also have access to extensive product and on-the-job/cross-training opportunities, an encouraging and collaborative team environment, dedication to safety through our Zero Harm policy, and a company vehicle, tools, and equipment provided to complete the job. JCI employee discount programs are also available through The Loop by Perk Spot.

HIRING HOURLY RANGE: $24-$34 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #techhiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.