O&H Danish Bakery Retail Store Lead

O&H Danish Bakery; Racine (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading bakery in Racine seeks a Mid-Senior Level Retail Store Lead to oversee daily operations, ensure high standards of customer service, and manage team development. The ideal candidate will possess strong leadership abilities, optimize efficiencies, and maintain food safety practices while fostering positive coworker relationships.

Qualifications

• Experience in retail management or leadership.
• Strong interpersonal communication skills.
• Ability to optimize operational efficiencies.

Responsibilities

• Perform daily store operations including customer service and sales.
• Assist with cash reconciliation and inventory management.
• Train and develop staff to improve performance.

Skills

Customer Service

Sales

Staff Development

Food Safety Procedures

Job description

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Responsibilities include:

1. Performing essential functions of daily store operations, including customer service, sales, bakery packaging, and food and beverage production.
2. Assisting the Retail Store Manager and Assistant Managers with opening/closing duties, cash reconciliation, vendor ordering, health inspection readiness, bakery/deli fulfillment, inventory, and waste management.
3. Coaching and developing staff, working with other leaders and Human Resources to foster positive relationships.
4. Training staff to provide exceptional customer service according to O&H Danish Bakery standards.
5. Maintaining the overall presentation of retail bakery areas and products.
6. Optimizing operational efficiencies while ensuring high-quality standards are met or exceeded.
7. Conducting daily inventory of stock and supplies.
8. Ensuring staff adherence to Good Manufacturing Practices (GMPs), HACCP, and food safety procedures.
9. Filling daily/weekly orders accurately.
10. Reviewing team performance, promoting strengths, and identifying areas for improvement.
11. Developing team leaders to ensure smooth operation in the manager's absence.
12. Supporting other departments as needed to fulfill the company's mission.
13. Performing other duties as assigned by management.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food & Beverages

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