NYC Area Director of Housekeeping Training

Bridge Hotel Group; New York (NY); On-site; USD 77,000 - 104,000; Full time

Job summary

Bridge Hotel Group in New York seeks an Area Director of Housekeeping Training to lead multi-property training, develop leaders, and elevate performance across the NYC portfolio.

You will onboard and coach Executive Housekeepers and managers, align operations with brand standards and SOPs, and drive improvements for openings, transitions, renovations, and audits.

Travel between properties is required. Compensation includes a $90,000 base salary with bonus eligibility.

Qualifications

• 5+ years of Executive Housekeeping experience; multi-property experience is a plus.
• Proven track record of training, coaching, and developing hospitality leaders.
• Experience with brand-standard audits and driving strong QA results.
• Hospitality task-force experience, including openings, transitions or improvement initiatives.

Responsibilities

• Lead and deliver housekeeping training programs for Executive Housekeepers, Directors, Managers, Supervisors and front-line staff.
• Onboard and develop new housekeeping leaders while ensuring brand standards and SOPs are followed.
• Partner with General Managers to assess operations and create actionable improvement plans.
• Conduct property visits, coach teams, and improve cleanliness, efficiency, service, productivity and QA performance.
• Lead quarterly Housekeeping Leadership Meetings to share best practices across properties.
• Support openings, renovations, takeovers, transitions and task-force assignments from planning to implementation.
• Train leaders on inventory, linen and supply management, expense reporting and operational controls.
• Identify opportunities to reduce expenses while improving service and guest satisfaction.
• Mentor housekeeping leaders in NYC and support recruitment during openings and transitions.

Skills

Training leadership

Coaching

People development

Project management

Organizational skills

Tools

Microsoft Office

Hotel operating systems

Job description

Bridge Hotel Group in New York seeks an Area Director of Housekeeping Training to lead multi-property training, develop leaders, and elevate performance across the NYC portfolio.

You will onboard and coach Executive Housekeepers and managers, align operations with brand standards and SOPs, and drive improvements for openings, transitions, renovations, and audits.

Travel between properties is required. Compensation includes a $90,000 base salary with bonus eligibility.