Nutritional Assistant I

Advocate Aurora Health; United States; On-site; USD 25,000 - 39,000; Part time

Job summary

Advocate Good Shepherd Hospital - Food and Nutrition, part-time Food Service Associate, is seeking staff to assemble and deliver patient trays, ensuring diet orders are followed and allergies are monitored. The role includes distributing nourishments, transporting trays, and assisting patients with meal service.

The position emphasizes patient care, friendly interaction with patients and staff, and adherence to hospital policy while maintaining professional appearance and timely service.

Responsibilities

• Assembles and distributes patient trays according to diet orders.
• Delivers meal carts to nursing units within designated time.
• Monitors dietary restrictions and allergies per diet order.
• Communicates with kitchen and nursing staff to ensure accuracy and patient needs are met.

Job description

Department: 11903 Advocate Good Shepherd Hospital - Food and Nutrition

Status: Part time

Benefits Eligible: No

Hours Per Week: 0

Schedule Details/Additional Information: This position will mainly work 4pm-8pm weekdays and weekends.

Pay Range: $18.85 - $28.30
Major Responsibilities: Provides high quality patient service in assembling trays, distributing patient trays, retrival of patient trays, delivery of nourishments and floor sock. 1)Assembles Patient Trays: a) Assembles trays according to patient's menu selections on tray tickets in a timely and accurate manner. b) Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. c) Make sure that food allergies are closely monitored. 2)Cart and Tray Delivery and Pick Up: a) Delivers meal carts from ground level to assigned nursing areas within designated time frame. b) Distributes patient meals; verifies diet and meal accuracy at point of service. 3)Guest Relations: a) Maintains professional image and follows department uniform policy. b) Transports tray carts, delivers trays to patients. c) Assists patients with opening containers, removing lids as needed. d) Demonstrates a caring attitude with patients, family and guests. e) Responds positively to all requests seeking to maximize dining experience. f) Communicates wrong or missing items to the kitchen. g) Communicates patients' needs to nursing. h) Displays commitment to hospital's philosophy mission statement, BOEs and values in all interactions. 4)Nourishments: a) Delivers nourishments to assigned patients. b) Delivers floor stock to assigned unit kitchens. Takes calls from patients and nursing units. 1)Takes patient menu selections, confirms patients' needs/requests and discusses patients' needs and tray delivery time with nursing or department associates. 2)Exhibits a friendly, caring attitude and follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals. 3)Goes to patient rooms where patients are unable to call down their selections. Complies with dietary restrictions, (based on the diet ordered by the patient's physician) allergies, dislikes, cultural, ethnic and religious preferences. 1)Offers alternatives to menu as allowed on prescribed diet when patient inquires or needs additional selections. 2)Interacts with nursing to ensure patients' diet orders are accurate and patients' food needs are met. 3)Responsive to patient's needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate. Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental