Nutrition Technician

Banner Health; Mesa (AZ); On-site; USD 19,000 - 26,000; Full time

Job summary

Banner Health in Mesa, Arizona is seeking a Nutrition Technician to support the diet office by editing patient menus, tallying daily menu counts, and preparing production sheets. You will lead in patient tray assembly and ensure food presentation meets quality standards while assisting with patient requests and communication to dietary staff.

This role emphasizes patient satisfaction with dietary and food services, with possible lead responsibilities in the diet office in the absence of a

Qualifications

• High school diploma or equivalent.
• Ability to read, write and perform basic math.
• Knowledge of nutrition services and modified diets.
• 3 years related experience and/or education.
• Ability to lead assignments in absence of supervisor.
• Experience with computer and point of sale systems.
• Excellent customer service skills.

Responsibilities

• Visit patients to obtain or discuss menu selections based on diet orders.
• Edit patient menus, tally daily menu item counts, and prepare production sheets.
• May lead in patient tray assembly and ensure menu compliance and quality.
• Deliver and serve meals, handling special requests as assigned.
• Communicate patient requests to dietary staff and support diet office processes.

Skills

Customer service

Leadership

Nutrition knowledge

Dietary services

Education

High school diploma

Job description

Primary City/State: Mesa, Arizona

Department Name: Culinary & Nutrition-Hosp Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2024! As the Nutrition Technician you will assist the diet office with editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets. Will lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. You may provide patients with menu and tray/patient meal service, receiving and forwarding patient requests and communication to dietary staff when appropriate. You will be accountable for patient satisfaction with dietary and food services, so bring on you premier service! You will be responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage.

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

POSITION SUMMARY

This position is responsible for providing patients with menu and tray/patient meal service, for receiving and forwarding patient requests and communication to dietary staff when appropriate. Works to provide patient satisfaction with dietary and food services. This position is responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage.

CORE FUNCTIONS

1. Visits patients to obtain or discuss menu selections based upon diet ordered. Using judgment, checks that patient selections are appropriate to the defined selections for the diet prescribed, and makes modified diet decisions whether in the diet office or on the patient unit as required. Enters or records all daily patient meal selections and preferences for one or more patient units. Provides patients with standard information for prescribed diet. Requests Dietary staff assistance when needed.
2. Provides diet office processing including editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets.
3. May lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. Position is responsible for the diet office processes.
4. May delivers and serves meals while making independent judgments about special requests, snacks and nourishments as assigned to patient rooms or nursing units.
5. Under minimal supervision, this position interacts with patients and families, other food service staff, nursing staff, and dietary staff. Requires the ability to follow a work routine with minimal supervision, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Ensures that the diet office processes are completed and may provide lead responsibility in absence of supervisor, typically during evening and/or weekend shifts.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Requires reading, writing and mathematical skills.
• Requires an understanding of nutrition services, common modified diets, and portion measures.
• Skills and knowledge in health care nutrition services typically gained through 3 years of related experience and/or education.
• Ability to effectively lead assignments and reschedule staff assignments in the absence of supervisor as required.
• Requires the ability to work effectively with business computer software system and point of sale systems.
• Requires the ability to learn food handling regulations and pass certification tests as required.
• Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

• Additional skills and knowledge in health care nutrition services preferred.
• Bilingual skills preferred in some assignments.
• Additional related education and/or experience preferred.

EEO STATEMENT

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

BENEFITS

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit‑eligible positions. Please visit our Benefits Guide for more information.