NUTRITION SITE DIRECTOR

REAL Services, Inc.; South Bend (IN); On-site; USD 25,000 - 40,000; Part time

Job summary

REAL Services, Inc. is seeking a part-time Nutrition Site Director to manage the daily operations of a congregate meal site. The role includes supervising volunteers, coordinating engaging activities, and maintaining accurate records for reporting and compliance, while fostering a welcoming environment for older adults.

The position emphasizes safe food handling, adherence to health department regulations, and effective program management to support dignity and healthy aging in the community.

Qualifications

• This position requires strong organizational abilities and attention to accurate record-keeping.
• Ability to engage older adults with effective communication and empathy.
• Demonstrated problem-solving and conflict-resolution skills; adaptability in emergencies.
• Team player capable of coordinating staff, volunteers, and activities.

Responsibilities

• Oversees daily congregate meal site operations and ensures safe, compliant service.
• Supervises volunteers; coordinates programs to promote participant engagement.
• Maintains records, reports meal counts, attendance, and volunteer hours.
• Handles cash, receipts, and deposits; ensures timely documentation.
• Plans at least two programs monthly and coordinates guest speakers and events.
• Ensures site safety, health regulations, and adherence to agency policies.
• Attends director meetings and supports supply pickup as needed.
• Performs other duties to advance the agency’s mission.

Skills

Strong organizational skills

Interpersonal communication

Problem solving

Team collaboration

Food safety knowledge

Gerontology awareness

Education

High School Diploma or GED

Job description

Description

JOB SUMMARY

This part-time, at-will position manages the daily operations of a congregate meal site, ensuring

the safe and efficient delivery of nutritious meals in compliance with health regulations and

program standards. Responsibilities include supervising volunteers, coordinating activities that

promote social engagement, and maintaining accurate records for reporting and compliance. The

director also serves as a community resource, fostering a welcoming environment that supports

dignity, independence, and healthy aging.

ESSENTIAL DUTIES

1. Arrives on time and works scheduled hours consistently.


2. Opens and closes the site, ensuring equipment is shut down and the facility is left clean and orderly.


3. Maintains a safe, sanitary work environment and ensures compliance with Health Department regulations and REAL Services policies.


4. Oversees service, including safe food handling, temperature checks, and appropriate portions.


5. Accurately tracks and reports daily meal counts, participant attendance, volunteer hours, and required forms.


6. Manages financial responsibilities, including cash handling, receipts, and deposits.


7. Completes and submits all reports and paperwork accurately and on schedule.


8. Coordinates site programming, including guest speakers, activities, and events to support participant engagement.


9. Supervises, trains, and supports volunteers, attends director meetings, and assists withsupply pickup as needed.


10. Other duties as may be assigned and/or requested from time to time in fulfillment of the agency’s mission.

RESPONSIBILITIES

This position involves standing, carrying, and safely handling food, as well as maintaining a clean

and orderly work area while assisting clients as needed. The Nutrition Site Director must remain

alert, exercise sound judgment in emergencies, and address conflicts or medical situations

appropriately. Responsibilities include planning at least two programs or activities each month,

recruiting and training volunteers, and ensuring continuity of site operations. Additionally, the

director oversees meal service by tracking attendance, verifying meal counts, and ensuring that all

meals meet required standards.

Requirements

EDUCATION AND/OR EXPERIENCE REQUIREMENTS

• High School Diploma and/or GED


• Experience working with older adults

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Strong organizational skills with the ability to maintain accurate records.


• Effective interpersonal and communication skills to engage older adults and foster a positive environment.


• Demonstrated problem-solving and conflict-resolution abilities, with adaptability in emergency situations.


• Collaborative team player with staff and volunteers, capable of planning and coordinating activities and events.


• Basic knowledge of food safety guidelines and Department of Health requirements; familiarity with gerontology and advocacy is beneficial but not required.

DIFFICULTY OF WORK

The work of a Nutrition Site Director requires balancing administrative duties with hands‑on service in a

dynamic, fast-paced environment. It demands the ability to manage multiple priorities, including meal

service, volunteer coordination, and participant engagement, while ensuring compliance with health and

safety regulations. The role often involves problem-solving under pressure, addressing conflicts or

emergencies with sound judgment and professionalism. Flexibility, adaptability, and strong interpersonal

skills are essential to meet the diverse needs of older adults and maintain smooth site operations.

PERSONAL WORKING RELATIONSHIPS

• With clients and volunteers


• Staff and Host Agent


• REAL Services staff

WORKING CONDITIONS AND PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions. While performing

the duties of this job, the employee is usually standing or walking in kitchen and/or meeting space.

Some lifting required.

CONDITIONS OF EMPLOYMENT

• Successful candidate must submit to a pre-employment drug screening, limited criminal history check, driver check, National Sex Offender Registry check, SAM and OIG exclusion screenings. Must pass and maintain compliance with the agency’s background check policy.


• Proof of educational credentials is required at time of employment.


• Valid driver's license and a dependable vehicle required.


• Must meet the Agency’s required car insurance coverage level at time employment begins and maintain it throughout the duration of employment (Liability Coverage: $100,000/$300,000/$100,000).


• This position has a 90-day probationary period.