Nutrition Services Tray Delievery Senior

Spectrum Health; Grand Rapids (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

On-demand pay (Payactiv)

Discounts directory on deals

Identity theft protection

Retirement options

Job summary

Corewell Health is seeking a Senior Technician to lead Nutrition Services, ensuring high-quality meal service and smooth operations at Butterworth Hospital in Grand Rapids. You will train staff, oversee daily workflows, and respond to patient and staff inquiries, while collaborating with leadership to improve service delivery.

The role emphasizes strong communication, teamwork, and readiness to cover shifts and support as needed in a dynamic hospital kitchen environment.

Qualifications

• High School Diploma or equivalent required.
• CRT-Accredited Food Protection Manager (CFP) certification required.
• ANSI National Accreditation Board within 90 days or 6 months of relevant experience in food service (health care preferred).
• Preferred Associate's degree Hospitality or Nutrition; leadership experience desirable.

Responsibilities

• Develop, communicate, and uphold procedures and policies; train staff to standards.
• Oversee comprehensive training for new hires in Nutrition Services; ensure diet standards and patient-focused service.
• Assist as department lead; provide oversight to daily operations.
• Answer patient, team member, nursing, and visitor inquiries.
• Reallocate team members during staffing shortages.
• Address staff professionally in a high-volume food service environment.
• Promote transparency, teamwork, and operational efficiency through communication.
• Share information; support problem-solving and continuous improvement.
• Complete supplementary duties as directed by management.

Education

Associate degree in Hospitality or Nutrition

Job description

SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids Schedule: Full time, 11:30 a.m. to 8 p.m. Variable days and Every other weeekend

Step into an exciting role with our dynamic Nutrition Services team at Corewell Health, where you’ll make a meaningful impact every day! As a Senior Technician, you’ll help drive an efficient and high‑quality service that fuels the well‑being of our patients, team members, and visitors. You’ll take the lead in ensuring exceptional meal service, solving challenges with confidence, and keeping operations running smoothly. Your strong communication, collaboration, and leadership will help create a positive, energized environment where great service and great teamwork thrive.

Essential Functions

• Develop, communicate, and uphold organizational procedures and policies, ensuring staff are properly trained and compliant with established standards.
• Oversees and delivers comprehensive training for all new hires in the Nutrition Services Department, ensuring proficiency in diet standards, food safety protocols, patient‑focused service, and department workflows which include: Call Center, Trayline, Tray Delivery, Dish Room and Nourishments
• Will be trained and prepared to assist as department lead as needed, providing oversight and support to ensure smooth daily operations.
• Answering patient, team member, nursing, and visitor inquiries
• Reallocating team members during staffing shortages
• Professionally and appropriately addressing team members and handling high volume food service environment.
• Consistently communicates clearly and collaborates closely with staff, peers, and leadership to promote transparency, teamwork, and operational efficiency.
• Proactively shares information, supports problem‑solving, and contributes to a culture of trust, respect, and continuous improvement.
• Must be able to complete supplementary duties as directed by management, including tasks not explicitly listed.

Qualifications

• Required High School Diploma or Equivalent
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board
• ANSI National Accreditation Board 90 Days 6 months of relevant experience food service, preferably in health care setting or related field
• Preferred Associate's degree Hospitality or Nutrition 6 months of relevant experience Leadership

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

• SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids
• Department Name Nutrition Patient Services Unit Staff Butterworth - Grand Rapids Hosp
• Employment Type Full time
• Shift Evening (United States of America)
• Weekly Scheduled Hours 36
• Hours of Work 11:30 a.m. to 8 p.m.
• Days Worked Variable
• Weekend Frequency Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community.

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.