Nutrition Services Shift Lead

Corewell Health; Grand Rapids (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay

Discounts directory with deals

Traditional and Roth retirement plans

Job summary

Corewell Health is seeking a Senior Technician in Nutrition Services in Grand Rapids. You will supervise shifts, ensure high quality nutrition service, and train staff to uphold safety and patient-centered care.

You will coordinate tray assembly, monitor temperatures, and participate in quality assurance activities. The role emphasizes teamwork, leadership, and compliance with dietary standards in a hospital setting.

Qualifications

• High School Diploma or Equivalent.
• 6 months of relevant experience in food service, preferably in a health care setting.
• CFP - ANSI National Accreditation Board 90 Days

Responsibilities

• Oversee shift and work directly alongside staff in a shift lead role.
• Train staff and assist as department lead as needed, providing oversight and support.
• Maintain serving lines and properly store, refrigerate and date food items.
• Monitor quality and safety through temperatures and related QA activities.
• Assemble patient trays meeting dietary requirements with speed and accuracy.
• Reallocate staff during staffing shortages and ensure smooth operations.
• Develop and uphold department policies and staff training.
• Deliver training for new hires on diet standards and workflows.
• Respond to patient, staff, nursing, and visitor inquiries.

Skills

Leadership

Teamwork

Communication

Education

High School Diploma or Equivalent

CFP - ANSI Food Protection Manager certification

Job description

SITE - 1226 Cedar St NE - Grand Rapids

Schedule: Full time, 11 a.m. to 7:30 p.m.

Monday to Friday and Every other weekend

Job Summary

Join our Nutrition Services team at Corewell Health and make a difference in the lives of our patients and their families. As a Senior Technician, you'll be responsible for ensuring that our services are delivered in a cost-effective and efficient manner. You'll monitor the delivery of high-quality food and nutritional services to our patients, employees, and visitors, and make key decisions to solve departmental concerns. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

Essential Functions

• Oversee shift and work directly alongside staff in a shift lead role.
• Professionally and appropriately addressing team members and handling high volume food service environment.
• Will train and be prepared to assist as department lead as needed, providing oversight and support to ensure smooth daily operations.
• Consistently communicates clearly and collaborates closely with staff, peers, and leadership to promote transparency, teamwork, and operational efficiency.
• Proactively shares information, supports problem‑solving, and contributes to a culture of trust, respect, and continuous improvement.
• Prepares and maintains serving lines including dishes, silverware, hot and cold food items, condiments, etc. Prepares and assembles cold food items such as salads, desserts and nourishments and ensures that all food and other items used are properly stored, refrigerated and dated.
• Routinely participates in selected quality monitoring activities such as taking and recording food, refrigeration, dish machine temperatures, and other related quality assurance activities. Assists with the care and maintenance of department facilities, equipment, and supplies reporting malfunctions to management.
• Works assigned stations on the tray line, assembling patient trays in accordance to established standards meeting dietary requirements. Assembles patient trays with appropriate speed, accuracy and appearance. Checks patient meal trays for accuracy.
• Reallocating team members during staffing shortages
• Develop, communicate, and uphold organizational procedures and policies, ensuring staff are properly trained and compliant with established standards.
• Oversees and delivers comprehensive training for all new hires in the Nutrition Services Department, ensuring proficiency in diet standards, food safety protocols, patient‑focused service, and department workflows which include:
• Answering patient, team member, nursing, and visitor inquiries
• Must be able to complete supplementary duties as directed by management, including tasks not explicitly listed.

Qualifications

Required

• High School Diploma or Equivalent
• 6 months of relevant experience food service, preferably in health care setting or related field
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days

Preferred

• Preferred Associate's Degree Hospitality or Nutrition
• 6 months of relevant experience Leadership Preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 1226 Cedar St NE - Grand Rapids

Department Name

Nutrition - Cedar RNC

Employment Type

Full time

Shift

Evening (United States of America)

Weekly Scheduled Hours

40

Hours of Work

11 a.m. to 7:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.