Nutrition Services Shift Coordinator

Intermountain Healthcare; Miles City (MT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Uniforms are provided

Job summary

Intermountain Healthcare in Miles City, MT is seeking a Nutrition Services Shift Coordinator to lead the Culinary Services team when on-site leadership is not available, while also fulfilling the Nutrition Care Associate role. You will help plan, organize, and facilitate catering and café operations to support a positive patient and guest experience.

You will supervise daily operations, coach team members, and contribute to sustaining high standards of quality, sanitation, and service across the

Qualifications

• Proven frontline leadership experience in a healthcare food service environment.
• Ability to supervise daily operations and coach team members.
• Commitment to delivering exceptional service and accountability.

Responsibilities

• Leads and maintains workflow of assigned area and ensures tasks are completed.
• Resolves service issues, coaches caregivers, and adjusts staffing as needed.
• Escalates to manager when appropriate.
• Orients, trains, schedules, and coaches employees.
• Ensures department standards for quality, sanitation, and safety.
• Communicates issues with management.
• Contributes to consumer satisfaction.

Skills

Leadership

Team supervision

Staff coaching

Customer service

Job description

Job Description

This position is responsible to lead the Culinary Services team or service line when other leadership is not on-site within the Culinary Services department while fulfilling the role of the Nutrition Care Associate. This position may be responsible for ordering and rotating supplies, and for planning, organizing, and facilitating catering functions and/or leading a satellite café location. Supports facility efforts to improve the patient and guest experience.

Job Specifics

Schedule: Full-time (40 hours per week)

Shifts: Primarily weekend shifts, working either 5:00 a.m. - 1:30 p.m. or 11:00 a.m. - 8:00 p.m., with rotating holiday coverage.

Benefits Eligible: Yes - Link to Benefit Details

• Uniforms are provided

Top Candidates bring proven frontline leadership experience, with a demonstrated ability to supervise daily operations, coach team members, and ensure exceptional service and accountability.

Lead Through Service | Grow Your Career | Join a Team That Makes a Difference

Are you passionate about food, service, and the difference both can make in people’s lives? As a Nutrition Services Shift Coordinator on our Food & Nutrition Services team, you’ll help lead daily operations and support a positive experience for patients, guests, and caregivers through high-quality, nourishing meals and exceptional service. In this role, you’ll step in to lead the Culinary Services team or service line when other department leadership is not on-site, while also fulfilling the responsibilities of the Nutrition Care Associate role. You’ll help keep operations running smoothly, support team coordination, and contribute to an environment centered on hospitality, healing, and connection. Food is more than fuel; it’s comfort, care, and an important part of the patient experience. This role offers the opportunity to build leadership skills while expanding your experience in areas such as supply ordering and rotation, catering coordination, retail or café support, and service excellence. You’ll play an important part in supporting department operations and advancing efforts to improve the patient and guest experience.

About the Facility

Founded in 1910, Holy Rosary Hospital is a comprehensive acute-care hospital in Miles City that serves an 11-county region of eastern Montana. It includes physician clinics, a residential living community, hospice and palliative care services.

A Career with Intermountain

What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”

Job Function

This position is responsible to lead the Culinary Services team or service line when other leadership is not on-site within the Culinary Services department while fulfilling the role of the Nutrition Services Manager. This position may be responsible for ordering and rotating supplies, and for planning, organizing, and facilitating catering functions and or leading a satellite café location. Supports facility efforts to improve the patient and guest experience.

Essential Functions

Leads and maintains workflow of assigned area and ensures tasks are completed.

Resolves immediate issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing.

Escalates to manager as appropriate.

Participates in orienting, training, scheduling, coaching, and leading employees as appropriate.

Ensures that department standards for quality, sanitation, and safety are met.

Communicates issues with the appropriate members of management.

Contributes to achievement of consumer satisfaction