Nutrition Services Clerk

IHA; Waterloo (IA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

MercyOne Northeast Iowa is seeking a Nutrition Services Clerk to enhance patient and family satisfaction by collecting and recording food selections and ensuring meals align with prescribed diets.

You will work closely with Clinical Nutrition and the IDT to meet nutrition needs, while delivering meals and maintaining high customer service standards. This full-time role supports MercyOne's mission and values in a health-system setting.

Qualifications

• Must read, write and understand English and communicate effectively with patients and staff.
• Strong customer service and communication skills.
• Ability to follow diets and coordinate with care team.

Responsibilities

• Assists in assuring patients receive food according to prescribed diets.
• Maintains excellent customer relations, displaying a professional image.
• Offers appropriate food suggestions to patients in order to meet their needs/preferences.
• Reports concerns to RD's, Nurse managers, and other team members.
• Inputs patient's meal preference/menu choices.
• Delivers room service trays and late trays within target delivery time.

Skills

Customer relations

Communication skills

English proficiency

Education

High School diploma

Job description

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Employment Type

Full time

Shift

Rotating Shift

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Join the MercyOne Family! We are looking to hire a Nutrition Services Clerk!

As a Nutrition Services Clerk at MercyOne, you will be responsible for enhancing patient and family satisfaction by collecting and recording their food selections. Assists in ensuring that patients receive foods/meals according to their prescribed diet. Works closely with Clinical Nutrition and other IDT to ensure patient's nutrition needs are being met. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

What You'll Do

• Assists in assuirng patients receive food according to prescribed diets.
• Maintains excellent customer relations, displaying a professional image.
• Offers appropriate food suggestions to patients in order to meet their needs/preferences.
• Reports concerns to RD's, Nurse managers, and other team members.
• Inputs patient's meal preference/menu choices.
• Delivers room service trays and late trays withing target delivery time.

Schedule

• Full-Time, 1.0 FTE (40 hours per week)
• Varied shifts based on departmental needs
• Weekend and holiday rotation required

General Requirements

• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.
• Ability to measure weights/volume.
• Basic math
• Mandatory Reporter Training
• Strong customer relations and communication skills.

Education

• High School diploma preferred but not required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Ministry/Facility Information

MercyOne Northeast Iowa

provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.