Nutrition Services Assistant - Retail Operations - Full-Time

Augusta Health; Fishersville, Northern (VA, KY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Onsite parking

Job summary

Augusta Health is seeking a Nutrition Services Assistant in Retail Operations to prepare and serve meals in a fast-paced cafeteria setting. You will ensure safe food handling, operate cash registers, and deliver a welcoming customer experience on a first-come, first-served basis.

Shifts vary and require weekend and early morning hours. This role supports Augusta Health’s mission within a patient-centered environment in Fishersville, VA.

Qualifications

• Eligibility to work in the United States and Virginia.
• Preferred: High School Diploma or GED.
• ServSafe certification is a plus for preferred qualifications.

Responsibilities

• Provide fast, friendly, professional service to guests.
• Operate a cash register and handle payments.
• Ensure food is prepared and served following health regulations and FIFO.
• Maintain clean, organized workspaces and proper food labeling.

Skills

Food service

Cash handling

Communication

Food safety basics

Education

High School Diploma or GED

ServSafe

Tools

POS systems

Job description

Job Category : Service

Requisition Number : NUTRI013276

• Full-Time
• On-site

Locations

Showing 1 location

Fishersville, VA 22939, USA

• Pay or shift range: $16.50 USD to $21.95 USD
  The pay range reflects the current compensation range for this position at the time of posting. Individual offers are determined based on directly related experience, skills, education, internal equity, and other job-related factors. Not all candidates will qualify for the upper end of the posted range.

Description

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well‑being, career development, and work‑life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage
• Retirement savings plans and financial wellness support programs
• Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday
• Generous paid time off and flexible scheduling to promote work‑life balance
• Career development programs including clinical ladders, shared governance, and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient‑centered environment and helps drive outcomes aligned with organizational priorities.

The Nutrition Services Assistant in Retail Operations is responsible for the preparation and service of meals in a retail cafeteria setting, ensuring that food is cooked safely and efficiently while upholding a clean and organized workspace. Collaborates with team members or operates independently to meet all customer needs. Delivering an exceptional customer experience is a top priority, with service provided on a first‑come, first‑served basis. Strict adherence to the cafeteria menu and compliance with food health and safety regulations are essential.

Demonstrated proficiency in operating all necessary equipment, including cash registers and point‑of‑sale systems.

We are currently seeking candidates for current and/or future opportunities on all shifts.

Shifts can flex around a variety of hours weekly – they include:

• 5am – 1:30pm
• 6am – 3pm
• 7am – 3:30
• 11am – 7:30pm

Every other weekend is a requirement.

• Provides fast, friendly, professional and responsive customer service to all guests.
• Must present with good communication and interpersonal skills.
• Prepare and cook a variety of meals in a fast, friendly professional environment for multiple meals.
• Interacts with customers as well as other team members in a positive manner.
• Operates a cash register (or equivalent), receives payments of cash and/or charges from customers. Must be able to make change and issue receipts to customers.
• Demonstrates the ability to use and sanitize all necessary food service equipment. Example: Grill, fryers, oven, steam tables, warmers, hot lines, etc.
• Must always follow sanitation standards established by the VDH, and the hospital’s Infection Control Team. Must have the ability to maintain a clean and organized workspace.
• Must properly label, date, and store all food in proper food holding areas.
• Ensures all utensils, equipment and items needed for services are in place prior to each meal period.
• Ensures proper rotation and adherence to the First In, First Out (FIFO) standard.
• Ensures proper temperatures for all food to be served to guests are in required ranges and document temperatures.
• Recipe adherence must always be followed.

Required Qualifications

• Education: None
• Licensure/Certification: None
• Experience: None
• Driver's License: N/A
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: High School Diploma, GED, or Equivalent
• Licensure/Certification: ServSafe
• Experience: 2+ years of food service/customer service experience
• Prior experience in a hospital, healthcare system, or related service-oriented environment
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus

Competencies, Knowledge, Skills and Abilities

• Proficiency in the operation of all equipment utilized in service to our guests is required.
• Must possess fundamental knowledge of food preparation and cooking techniques as well as but not limited to receiving, storing, preparing, and holding food items.
• Should be familiar with basic cash handling procedures such as operating a cash register.
• Should demonstrate a fundamental understanding of food service skills.
• Should possess a comprehensive understanding of all 9 of the major food allergens.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to meet consistent and punctual attendance.
• Must have excellent written and verbal communication skills.
• Ability to interact with colleagues, supervisors and customers face to face.
• Skill to use a personal computer and various software packages for mandatory education requirements.

About Augusta Health

Augusta Health is an independent, nonprofit, mission‑driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255‑bed facility and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.