Nutrition Service Supervisor-Retail

Intermountain Healthcare Inc.; United States; On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health benefits

PEAK program

Job summary

Intermountain Health Intermountain Medical Center is seeking an experienced culinary operations leader to manage daily activities in one or more areas including retail, catering, or patient meals. You will supervise staff, hire, coach, and ensure high-quality patient and guest experiences while complying with safety standards.

The role emphasizes effective scheduling, budget adherence, and staff development, with a focus on delivering exceptional service in a fast-paced healthcare environment.

Qualifications

• Experience leading a team in a commercial kitchen.
• Strong verbal and written communication skills.
• Familiar with food safety standards and sanitation protocols.

Responsibilities

• Lead team and daily operations of assigned areas, ensuring tasks are completed.
• Manage human resources functions including hiring, training, mentoring, evaluating, and disciplinary actions.
• Ensure food safety standards and regulatory guidelines are met; assist scheduling within budget.
• Oversee overtime and premium pay; handle service recovery and staffing adjustments.
• Support in keeping storage areas clean and compliant with Joint Commission and Health Department guidelines.

Skills

Food Service

People Management

Hospitality

Computer Literacy

Interpersonal Communication

Food Safety and Sanitation

Job description

Job Description

Responsible for daily operations of at least one of the following areas within Culinary Services; retail, catering, or patient meals. This role provides direction related to creating an exceptional experience for patients and guests. This position will oversee operations of this service line under the direction of a manager, following system-level best practice standards, supporting quality initiatives, meeting regulatory compliance, supervising caregivers, and realizing consumer expectations. Responsible for hiring, coaching, and counseling of staff on performance issues. Usually spends at least 50% of the time performing administrative/supervisory duties.

Shift Details

Sunday, 6am-2:30pm Monday, 6am-2:30pm Wednesday, 1:30pm-10pm Thursday, 1:30pm-10pm +one more 8hr shift that’s negotiable.

Essential Functions

Leads team and daily operations of assigned areas and ensures tasks are completed. Manages all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination. Manages employees to ensure that food safety standards and regulatory guidelines are met. Assists in scheduling to ensure appropriate level of staffing and coverage for vacation and call-ins within budget. Manages overtime and premium pay with budget. Resolves issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing. May lead patient areas and has competency in modified diets and patient meal standard works Implements established best practices to deliver exceptional care and service at the appropriate cost. Assists in keeping storage areas clean and organized to ensure all Joint Commission and Health Department guidelines are followed.

Skills

• Food Service
• People Management
• Hospitality
• Computer Literacy
• Interpersonal Communication
• Food Safety and Sanitation

Qualifications

Demonstrated ability to work in a commercial kitchen. Demonstrated ability to lead a diverse team Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho). ServSafe certification obtained within 90 days of hire date if not current. Follows recipes and/or instructions in the preparation of food items and appropriately utilizes commercial cooking equipment Demonstrated highly effective verbal, written, interpersonal, and communication skills. Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.

Preferred

Certified Dietary Manager Certification

Physical Requirements

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Remain standing for long periods of time to perform work. Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Location

Intermountain Health Intermountain Medical Center
Work City: Murray
Work State: Utah

Scheduled Weekly Hours

40

Hourly Rate

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $22.24 - $32.70

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Application Acknowledgement

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations.

Remote or Hybrid Role Privileges

If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment.

Equal Opportunity Employer

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AI Platform Use

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Job Status

All positions subject to close without notice.

Company Overview

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services.

Vision Statement

Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join Our Team

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Accessibility Contact

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

PEAK Program

Intermountain Health’s PEAK program supports caregivers in the pursuit of their educational goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

Job Evaluation

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.