NUTRITION OPERATOR (FULL TIME)

Compass Group, North America; Lexington (KY); On-site; USD 25,072 - 26,449; Full time

Benefits offered by this job

401k

Paid time off

Discounted meals

Job summary

Morrison Healthcare in Lexington, KY is hiring a full-time Nutrition Operator to support patient dining services at University of Kentucky Chandler Hospital.

The role requires handling patient meal requests by phone or in person, offering diet-compliant menu options, and coordinating with nursing and dietary staff. Previous patient dining and call center experience is preferred, with opportunities for growth within a Compass Healthcare company.

Qualifications

• Experience with patient dining and dietary restrictions preferred.
• Ability to communicate effectively with patients and staff.
• Comfort with telephone-based guest interactions and order processing.

Responsibilities

• Follow proper telephone etiquette with patients and healthcare professionals.
• Offer alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities.
• Respond to patients needs and resolve concerns promptly.
• Complies with dietary restrictions on special, modified diets to ensure patient needs are met.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Follows HIPAA policies and procedures.

Skills

Patient dining experience

Call center experience

Job description

Morrison Healthcare

• Morrison Healthcare is hiring immediately for a full time NUTRITION OPERATOR position.
• Location : University of Kentucky Chandler Hospital - 1000 South Limestone, Lexington, KY 40536. Note: online applications accepted only.
• Schedule : Full time schedule; three 12 hour shifts and one 6 hour shift a week. Days and hours may vary; rotating weekends included. More details upon interview.
• Requirement : Previous patient dining and call center experience is preferred.
• Perks: 401k, paid time off, and discounted meals!
• Pay Range: $18.20 per hour to $19.20 per hour.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Essential Duties and Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Morrison Healthcare maintains a drug-free workplace.