NUTRITION OPERATOR (FULL TIME)

Compass Healthcare; Eau Claire (WI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness

Discount Marketplace

Pet Insurance

Legal Services

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring a Nutrition Operator for Mayo Clinic in Eau Claire, WI. This full-time position runs 5:30 am to 1:30 pm with rotating weekends/holidays; online applications accepted only.

Prior call center and patient experience is preferred, and the pay range is $20.00 to $20.50 per hour. Join a team that nourishes patients, caregivers, and communities while upholding high standards of service, food safety, and confidentiality.

Qualifications

• Experience in call center or patient-facing roles preferred.
• Strong communication and empathy for patients.

Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences.
• Responds to patients' needs and resolves concerns or reports needed assistance to supervisor.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met.
• Interacts with nursing to ensure patients' diet prescriptions are accurate and needs are met.
• Adheres to HIPAA confidentiality and patients' rights policies.
• Follows HACCP guidelines when assembling and distributing food supplies.
• Completes daily/weekly/monthly reports as outlined in corporate policies.

Skills

Call center experience

Patient experience

Job description

• We are hiring immediately for full time NUTRITION OPERATOR positions.
• Location: Mayo Clinic - 1221 Whipple Street, Eau Claire, WI 54703. Note: online applications accepted only.
• Schedule: Full time schedule. 5:30 am to 1:30 pm, days may vary; with rotating weekends and holidays required. More details upon interview.
• Requirement: Previous call center and patient experience preferred.
• Pay Range: $20.00 per hour to $20.50 per hour.

Morrison Healthcare

• We are hiring immediately for full time NUTRITION OPERATOR positions.
• Location: Mayo Clinic - 1221 Whipple Street, Eau Claire, WI 54703. Note: online applications accepted only.
• Schedule: Full time schedule. 5:30 am to 1:30 pm, days may vary; with rotating weekends and holidays required. More details upon interview.
• Requirement: Previous call center and patient experience preferred.
• Pay Range: $20.00 per hour to $20.50 per hour.

Make a difference in the lives of people, your community, and yourself

At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Essential Duties and Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug‑free workplace.