Nutrition Care Representative - Per Diem

UVM Health Network - Central Vermont Medical Center; Berlin (VT); On-site; USD 32,000 - 42,000; Full time

Job summary

UVM Health Network - Central Vermont Medical Center is seeking a Nutrition Care Representative to assist patients with menu selections, take orders, and ensure meals meet diet prescriptions. The role involves updating patient information, communicating with clinical nutrition staff, and performing meal service duties to support patient nourishment.

Responsibilities include serving trays, maintaining stock, and handling related clerical tasks.

Qualifications

• High school diploma or equivalent required.
• Computer proficiency and legible handwriting is required.
• Superior communication skills in phone etiquette and customer service are required.
• Ability to explain basic nutrition concepts to patients and families.

Responsibilities

• Assist patients with menu selection via room service calls or bedside entry.
• Take food orders and update patient information as required.
• Correct menu choices under supervision and using dietary guidelines.
• Alert clinical nutrition staff to any patient care issues.
• Serve patient trays and nourishments; refill floor stocks.
• Perform clerical duties related to patient meal service.

Skills

Communication skills

Computer literacy

Nutrition knowledge

Patient service

Attention to detail

Education

High school diploma or equivalent

Job description

POSITION SUMMARY:

The Nutrition Care Representative (NCR) is a point person for food service issues affecting patients, food and nutrition staff and nursing services. The NCR is responsible for assisting patients with menu selection either by room service calls or through bedside order entry. The NCR ensures that patients receive meals and nourishment in accordance with diet prescriptions and individual preferences. Duties include patient initial screening by NFS, taking food orders, updating patient information using GemServe as required, correcting menu choices under supervision and using dietary guidelines, alerting the clinical nutrition staff and/or supervision to any patient care issues. Serving patient trays and nourishments, as well as refilling floor stocks and any other clerical duties related to patient meal service as required. Reports to the Clinical Nutrition Manager through the Patient Dining Supervisor.

BASIC KNOWLEDGE:

High school diploma or equivalent required or dual enrollment in college and high school with college level coursework that includes study in basic nutrition, basic food science, and diet therapy preferred. Computer proficiency and legible handwriting is required. Superior communication skills in phone etiquette and customer service are required. Ability to handle all food products safely and basic knowledge of nutrition diet concepts and the ability to explain these to patients and families is also required.

EXPERIENCE:

Minimum one year experience in healthcare food service or in a direct patient care role. Equivalent college coursework in clinical nutrition, practical nutrition, or nutrition therapy may be substituted for this work experience requirement. Six months of work as a CVMC Food Service Worker III, Diet Aide or Host demonstrating all proficiency stated above is also qualifying experience.