Nutrition Care Assistant

WVU Medicine; Morgantown (WV); Hybrid; USD 17,000 - 22,000; Part time

Job summary

WVU Medicine's Ruby Memorial Hospital seeks a Nutrition Care Assistant for a part-time role focused on patient meal service. You will obtain meal selections, deliver trays, and ensure diet restrictions and allergies are observed, using EPIC and VST for orders.

You’ll maintain cleanliness of nutrition centers, follow sanitation and safety guidelines, and work with nurses and dietitians to support patient care. Shift typically 5:30 AM–2 PM with rotating weekends.

Qualifications

• Must have a valid Food Service Worker Permit (FSWP) from MCHD prior to starting or obtain a temporary permit by first Wednesday.
• High School Diploma or Equivalent preferred.
• Knowledge of diet restrictions and allergies is required.

Responsibilities

• Take patient meal orders and follow diet restrictions and allergies.
• Deliver and retrieve meal trays within service guidelines.
• Enter orders and menu requests in EPIC/VST accurately.
• Maintain cleanliness of nutrition centers and adhere to safety protocols.
• Assist nursing and dietitians with patient nutritional care as needed.
• Follow AIDET, hand hygiene, and sanitation standards.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Food Service Worker Permit (FSWP) — MCHD

Tools

EPIC

VST

Job description

## Nutrition Care AssistantApply: Ruby Memorial Hospital (WVUH): Part time: Posted Today: JR26-45062## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.This position provides direct patient meal service, either obtaining meal selections in person or via the hospitality center ordering system, delivering meals and retrieving meal trays. Must be knowledgeable in special diets and allergies. Also maintain cleanliness of nutrition centers in patient care areas. Excellent customer service skills and concern for all aspects of patient safety crucial.**MINIMUM QUALIFICATIONS:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting OR obtain a MCHD Temporary FSWP no later than the first Wednesday of employment\\* and a permanent MCHD FSWP within 1 month of start date (next available class). Must have a valid MCHD FSWP throughout employment. \\*Until a Temporary FSWP is obtained: May not handle exposed food or any food contact surface, equipment or utensil; May be trained on tray delivery and complete general department orientation.**PREFERRED QUALIFICATIONS:******EDUCATION, CERTIFICATION, AND/OR LICENSURE:****1. High School Diploma or Equivalent preferred.**CORE DUTIES AND RESPONSIBILITIES:** The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Answers phone calls from patients following customer service standards2. Appropriately follows diet restrictions, including allergies and fluid restrictions3. Utilizes EPIC and VST for necessary patient information and to correctly process menu requests4. Processes between meal nourishment orders and prints for kitchen staff5. Follows department procedure for the missed meal reports including alerting nursing.6. May be asked to deliver or retrieve meal trays as needed.7. Visits patients designated “needs assistance” for menu selections and properly enters according to diet restrictions.8. Delivers meal trays to patients within service guidelines for timeliness.9. Follows delivery standards including hand sanitization, infection control requirements, two patient identifiers, AIDET and key phrases. Alerts nursing if patient is not properly positioned to begin eating or otherwise appears to need assistance.10. Checks trays for missing items and intervenes to correct immediately. Maintains supply of condiments on cart.11. Documents information required for ordered calorie counts12. Monitors new patients for knowledge of room service, gives menu and explains as needed.13. Rapport is established and maintained with nursing staff as evidenced by positive feedback and comments regarding communication with NCA.14. Functions as a team with Clinical Dietitians. Respects Dietitian’s prime responsibility for patient nutritional care and responds appropriately.15. Communicates clearly with tray line and production personnel regarding patient special requests (follow-ups on any unusual requests) to meet patient needs.16. Meets sanitation, safety and quality control guidelines set forth by departmental policies, health department regulations and HAACP (Hazard Analysis Critical Control Points) in maintaining cleanliness of nutrition centers on the units.17. Patient trays are collected and returned to the kitchen within a reasonable timeframe.18. While waiting for trays, assists the room service assembly line as needed, wrap silverware or help in dishroom.19. Follows procedures for phone and iPad use.20. Other duties may be assigned. May include duties normally done by a dietetic assistant.21. Daily deadlines – must have menus completed by certain times and deliver meals on time.**PHYSICAL REQUIREMENTS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Can push fully loaded tray cart (approx. 250 lbs)2. Ability to stand for most of the working day **WORKING ENVIRONMENT:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. This positions requires patient interaction, some conditions/appearance may be distressing.2. Enter isolation precaution patient rooms with proper protective equipment.3. Kitchen environment often noisy. **SKILLS AND ABILITIES:**1. Ability to understand written and oral communication.**Additional Job Description:**Shift will vary but predominantly be 530 am to 2pmRotating weekendsRotating holidays**Scheduled Weekly Hours:**8**Shift:**Day (United States of America)**Exempt/Non-Exempt:**United States of America (Non-Exempt)