Nutrition Assistant - PT - Days - MHW

Memorial Hospital West; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Memorial Healthcare System in Pembroke Pines, Florida, is seeking a patient meal assistant to help patients select meals that align with physician-ordered diets and to ensure timely meal service. You will coordinate with nursing units and document dietary preferences to support accurate meal delivery.

The role requires attention to dietary restrictions, strong customer service, and teamwork in a fast-paced hospital setting, with duties including answering meal orders and maintaining sanitation

Qualifications

• Customer service is required.
• Ability to follow physician-ordered diets.
• Clear communication with patients and team.

Responsibilities

• Help patients select meals that meet dietary requirements and restrictions.
• Ensure meal service occurs within time expectations.
• Assist with patient/guest satisfaction initiatives.
• Resolve or refer service quality issues appropriately.
• Assemble patient meal trays according to diet orders and restrictions.
• Collaborate with nursing units to enhance patient experience.
• Handle phone orders for patient/guest meals.
• Document food preferences, diet orders, and allergies.

Skills

Customer service

Dietary restrictions

Communication

Education

High School Diploma or equivalent

Job description

Location

Pembroke Pines, Florida

Summary

Assists patients with menu selections and meal service based on the physician-ordered diet parameters.

Responsibilities

• Helps patients to make menu selections that comply with their dietary requirements and restrictions.
• Ensures that patient meal process is completed in accordance with time expectations.
• Assists with patient/guest satisfaction initiatives.
• Resolves, refers, and/or reports service quality issues as appropriate.
• Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions.
• Collaborates with assigned nursing units to enhance the patient experience.
• Receives and responds to phone calls regarding patient and guest meal orders.
• Maintains and documents food preferences, diet orders and food allergies.

Competencies

ACCOUNTABILITY, ACCURACY - FOOD SERVICE, CUSTOMER SERVICE, HAND HYGIENE, KITCHEN SANITATION - STAFF, MEAL DELIVERY, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements

High School Diploma or Equivalent (Required)

Additional Job Information

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience

One (1) year customer service related experience.

Working Conditions and Physical Requirements

Bending and Stooping = 60%

Climbing = 20%

Keyboard Entry = 60%

Kneeling = 20%

Lifting/Carrying Patients 35 Pounds or Greater = 0%

Lifting or Carrying 0 - 25 lbs Non-Patient = 60%

Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%

Lifting or Carrying > 75 lbs Non-Patient = 0%

Pushing or Pulling 0 - 25 lbs Non-Patient = 60%

Pushing or Pulling 26 - 75 lbs Non-Patient = 40%

Pushing or Pulling > 75 lbs Non-Patient = 0%

Reaching = 60%

Repetitive Movement Foot/Leg = 0%

Repetitive Movement Hand/Arm = 60%

Running = 0%

Sitting = 40%

Squatting = 0%

Standing = 60%

Walking = 60%

Audible Speech = 60%

Hearing Acuity = 60%

Smelling Acuity = 60%

Taste Discrimination = 60%

Depth Perception = 60%

Distinguish Color = 60%

Seeing - Far = 60%

Seeing - Near = 60%

Bio hazardous Waste = 60%

Biological Hazards - Respiratory = 60%

Biological Hazards - Skin or Ingestion = 60%

Blood and/or Bodily Fluids = 60%

Communicable Diseases and/or Pathogens = 60%

Asbestos = 0%

Cytotoxic Chemicals = 0%

Dust = 40%

Gas/Vapors/Fumes = 40%

Hazardous Chemicals = 40%

Hazardous Medication = 0%

Latex = 0%

Computer Monitor = 60%

Domestic Animals = 20%

Extreme Heat/Cold = 40%

Fire Risk = 40%

Hazardous Noise = 0%

Heating Devices = 40%

Hypoxia = 0%

Laser/High Intensity Lights = 0%

Magnetic Fields = 0%

Moving Mechanical Parts = 60%

Needles/Sharp Objects = 40%

Potential Electric Shock = 40%

Potential for Physical Assault = 0%

Radiation = 0%

Sudden Decompression During Flights = 0%

Unprotected Heights = 0%

Wet or Slippery Surfaces = 60%

Shift

Days

Disclaimer

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Equal Opportunity Employer

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [e-mail]