Nutrition Assistant - Dietary - Per Diem 8 Hour Rotating (Non-Exempt) (Union)

C018 University of Southern California- HS; Los Angeles (CA); Vor Ort; USD 32.000 - 54.000; Vollzeit

Zusammenfassung

University of Southern California in Los Angeles is seeking a Nutrition Assistant (Union) to provide nutritional care to patients and assist in menu selection using a laptop meal ordering program. The role includes meal delivery, patient setup, answering calls, and collaboration with the Clinical Dietitian.

Responsibilities include updating diet preferences, conducting meal rounds, addressing complaints, and supporting in-process improvements within the nutrition services team at Keck Hospital

Qualifikationen

• High school diploma or equivalent is required.
• If no high school diploma, GED or equivalent, a minimum of 1 year of experience is required as substitution.
• Demonstrate excellent customer service behavior.
• Ability to communicate effectively in English both verbally and in writing.
• Basic computer/laptop experience; able to use a computer.
• Prefers bilingual.
• Fire Life Safety Training (LA City) must be obtained within 30 days of hire if not already held.

Aufgaben

• Introduce Expressly for You Room Service and explain diet orders to new admissions.
• Visit 80% of patients to obtain meal orders.
• Call patients when unable to visit; limit to 20% of assigned patients.
• Utilize Health Touch program for meal and snack orders.
• Document and deliver tube feeds and nourishments as required.
• Act as liaison between Nursing, Dietitians and Food & Nutrition Services.
• Print Census Report with patient details prior to each meal.

Kenntnisse

Customer service

English communication

Basic computer skills

Bilingual

Ausbildung

High school diploma or equivalent

GED acceptable

Tools

Laptop computer

Health Touch system

Tray tracking system

Jobbeschreibung

Nutrition Assistant (Union)

Job Summary The Nutrition Assistant is responsible for providing nutritional care to patients by spending quality patient time assisting in menu selection by utilizing a laptop meal ordering program, providing patient meal delivery and patient set-up with direct patient contact, receiving and processing phone orders as required, and identifying patients who have not ordered meals with the assistance of the tray tracking system. The Patient Ambassador may make meal rounds and collect survey information. They will update the food preference and nourishment information and relay pertinent information to their Supervisor/Manager or the Clinical Dietitian. The general responsibilities of the position include those listed below, but Keck Medicine of USC may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

The hourly rate range for this position is $22.88 - 38.90 USD.

Essential Duties

• Introduces Expressly for You Room Service and explains diet order to new admissions
• Visits 80% of patients to obtain meal orders
• Calls patients when unable to visit; should be no more than 20% of assigned patients
• Effectively and efficiently utilizes the Health Touch program for all meal and snack orders
• Identifies, documents and delivers required tube feeding and unit pantry nourishments
• Acts as liaison between Nursing, Clinical Dietitians and Food & Nutrition Services
• Prints Census Report with patient name, room, diet and admission date prior to each meal
• Reviews report for accuracy or changes
• Visits all patients daily
• Introduces self as the unit’s Nutrition Assistant and provides contact number
• Explains times patient may receive meals
• Explains, if needed, the availability of large print and Spanish menu
• Documents, resolves or refers any complaints/concerns the patient and/or family members may have
• Conducts meal rounds as assigned by Supervisor/Manager
• Notes when patient will be revisited if needed and why
• Works with managers/supervisors in Process Improvement projects
• Works with patient promotions as necessary
• Fills in as needed in diet office and kitchen
• Attends all allergy and foodborne illness in-service training
• Complies with all Keck Medicine of USC policies and procedures
• Complies with all company safety and risk management policies and procedures
• Participates in regular safety meetings, safety training and hazard assessments
• Reports all accidents and injuries in a timely manner
• Attends training programs (classroom and virtual) as designated
• May perform other duties and responsibilities as assigned

Qualifications

• Req High school or equivalent
• If no High School Diploma, GED or Equivalent, a minimum of 1 year of experience is required as a substitution of education
• Req 1 year If no High School Diploma, GED or Equivalent, a minimum of 1 year of experience is required as a substitution of education
• Req Demonstrate excellent customer service behavior
• Req Ability to communicate effectively in English both verbally and in writing
• Req Basic computer/laptop experience; able to use a computer
• Pref Bilingual
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

About Keck Hospital of USC

Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital’s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring.

Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials.

Keck Medicine of USC Overview

Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.

Equal Opportunity Employer Statement

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.

Notice of Non-discrimination Employment Equity

Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility