Nutrition Assistant

Brigham & Women's Faulkner Hospital; Boston (MA); On-site; USD 17,908 - 27,552; Full time

Job summary

Brigham & Women's Faulkner Hospital seeks a Nutrition Assistant to provide personalized nutritional care. Responsibilities include ordering supplements, meal delivery, and conducting meal assessments.

The ideal candidate will have healthcare experience, be able to communicate effectively, and possess basic computer skills. A High School Diploma or equivalent is preferred. The hospital is an Equal Opportunity Employer and values diverse perspectives.

Qualifications

• Must be able to read, write and clearly speak English.
• Ability to push food carts.
• Strong communication and interpersonal skills are required.

Responsibilities

• Follows department procedures for ordering supplements and nutrition support products.
• Complies with department standards for meal delivery and set-up.
• Reports issues and complaints and rectifies any issues as needed.

Skills

Healthcare experience including patient contact

Customer service skills

Communication skills

Basic computer skills

Ability to handle multiple phone lines

Education

High School Diploma or Equivalent

Job description

Summary

Under the supervision of a Registered Dietitian and Clinical Nutrition Manager, the Nutrition Assistant performs a variety of duties pertaining to the delivery of high quality, personalized nutritional care to all patients. The Nutrition Assistant is responsible for upholding and enforcing standards and policies as set forth by the hospital and the department.

Responsibilities

• Follows department procedures for ordering supplements and enteral nutrition support products.
• Complies with department standards for meal delivery and set‑up.
• Completes regular and therapeutic diet menus according to standards of care and department standards.
• Assists tray line staff and supervisor as needed.
• Passes, delivers and picks up meal trays in a timely manner.
• Ensures intakes for calorie counts are completed.
• Conducts meal rounds and tray assessments as assigned.
• Reports issues and complaints.
• Rectifies any issues as needed.
• Communicates regularly with clinical and production teams (patient issues, special orders, need for diet education, etc).
• Recognizes and performs duties that need to be completed.
• Responsible for upholding and enforcing standards and policies as set forth by the hospital and the department.

Education

High School Diploma or Equivalent preferred.

Can this role accept experience in lieu of a degree? Yes.

Experience

• Healthcare experience including patient contact preferred.
• Prior experience with customer service via telephones preferred.

Knowledge, Skills and Abilities

• Staff adheres to all I C.A.R.E. Standards.
• Must be able to read, write and clearly speak English.
• Ability to push food carts.
• Ability to pleasantly and effectively handle multiple phone lines and voice mail.
• Must have basic computer skills in order to use various computer programs/systems within the hospital.
• Strong communication and interpersonal skills are required.

Physical Requirements

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.