Nutrition Ambassador

Confluence Health; Wenatchee (WA); Hybrid; USD 23,000 - 37,000; Part time

Benefits offered by this job

Retirement Plan

Pool Differential

Sick Leave

Shift Differential

Employee Assistance Program

Job summary

Confluence Health is seeking pool staff to assist hospital customers with meal selections and to support meal assembly for patients. The role involves using food management software, ensuring safety and diet compliance, and maintaining high service quality in a fast-paced hospital setting.

Shifts are variable, typically 8 hours, with some 4-hour options; early morning to evening hours and some weekends/holidays may be required. Reports to Kitchen Supervisor.

Qualifications

• High School Diploma or GED-equivalent and one year of related work experience in hospitality, retail or healthcare service fields, OR any combination of experience and education demonstrating capability.
• Valid Washington State Food Handler permit required.
• Ability to read, interpret and apply documents such as procedure manuals, operating and maintenance instructions, and safety rules.
• Ability to communicate effectively in English, verbally and in writing.
• Basic computer skills.

Responsibilities

• Assist customers with meal orders over the phone or at bedside.
• Submit meal orders using food management software while ensuring patient safety according to therapeutic diet standards.
• Guide patients toward food items aligned with prescribed diets using knowledge of therapeutic nutrition.
• Assemble meal trays with attention to accuracy, safety, and quality standards.
• Serve as liaison between patients, nutrition staff and health care team regarding food and nutrition concerns.
• Handle food per internal standards and regulatory guidelines.

Skills

Customer service

English communication

Basic computer skills

Education

High School Diploma or GED-equivalent

Tools

Food management software

POS systems

Job description

Salary Range

$17.34 - $27.30

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Pool Employees of Confluence Health receive a range of benefits in addition to compensation.

• Retirement Plan
• Pool Differential
• Sick Leave
• Shift Differential
• Employee Assistance Program

For more information on our Benefits & Perks, click here!

Summary

Variable shifts, generally 8 hours in length, but some 4 hour shifts too. 8 hour shift is generally 6am-2:30pm or 10:30am-7:00pm. 4 hour shift would be 3pm-7pm. Some weekend and holiday shifts will be required. For pool staff, prefer availability of at least 3 days/week.

Please Note: This is a pool position. No guarantee of hours.

Courteously and professionally assists hospital customers with meal selection. Assists food production staff with meal assembly, ensuring accuracy, safety, and food quality standards. Provides high quality service to all customers.

Position Reports To: Kitchen Supervisor

Essential Functions

1. Assists customers with meal orders over the phone in call center or at bedside.
2. Utilizes food management software to submit meal orders, ensuring patient safety based upon therapeutic diet standards.
3. Utilizes knowledge of therapeutic nutrition to guide patients toward food items consistent with prescribed diet.
4. Assembles meal trays, ensuring accuracy, safety and quality standards.
5. Serves as liaison between patients, nutrition personnel and the health care team regarding food and nutrition-related concerns.
6. Handles food in accordance with internal food handling standards and guidelines issued by local, state, and federal agencies.
7. May perform essential food service functions that may include meal delivery, inventory, operating food service equipment, cleaning and sanitizing dishware, equipment, and food production areas.
8. Performs other duties as required or assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

• High School Diploma or GED-equivalent and one year of related work experience in the hospitality, retail or healthcare service fields, AND/OR any combination of experience and education that would demonstrate the capability to perform the duties of the position.
• Obtain and maintain a Valid Department of Health Food Handler’s permit issued by the State of Washington.
• Ability to read, interpret and apply documents such as procedure manuals, operating and maintenance instructions, and safety rules.
• Ability to communicate effectively in English, verbally and in writing.
• Basic computer skills.

Desired:

• AA Degree.
• Knowledge of therapeutic/modified diets or healthcare experience.
• Knowledge and use of food management software or Point of Sale (POS) systems.
• Knowledge of the operation of trayline services and other food-handling activities.

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.

F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.

C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands ForThis Position:

• Walking - F
• Sitting/Standing - F
• Reaching: Shoulder Height - O
• Reaching: Above shoulder height - O
• Reaching: Below shoulder height - F
• Climbing - O
• Pulling/Pushing: 25 pounds or less - O
• Pulling/Pushing: 25 pounds to 50 pounds - O
• Pulling/Pushing: Over 50 pounds - O
• Lifting: 25 pounds or less - F
• Lifting: 25 pounds to 50 pounds - O
• Lifting: Over 50 pounds - O
• Carrying: 25 pounds or less - F
• Carrying: 25 pounds to 50 pounds - O
• Carrying: Over 50 pounds - O
• Crawling/Kneeling - Not specified
• Bending/Stooping/Crouching - O
• Twisting/Turning - F
• Repetitive Movement – F

Working Conditions

• Not Specified

Job Classification

• FLSA:Non-Exempt
• Hourly/Salary:Hourly

Physical Exposures For This Position

• Unprotected Heights - No
• Heat - Yes
• Cold - Yes
• Mechanical Hazards - Yes
• Hazardous Substances - Yes
• Blood Borne Pathogens Exposure Potential - Yes
• Lighting - No
• Noise - Yes
• Ionizing/Non-Ionizing Radiation - No
• Infectious Diseases - Yes