Nursing Support Technician-Float

Grady Memorial Hospital Corporation; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Employee Support

Job summary

Grady Health System is seeking a Nursing Support Technician (NST) to provide age-appropriate patient care under licensed professionals in inpatient settings. You will collect vitals, assist with daily living activities, and support education for patients and families.

The NST role emphasizes teamwork, safety, and continuous improvement, reinforcing Grady's commitment to compassionate, high-quality care. This position is based in Atlanta, with opportunities for professional growth and

Qualifications

• High School Diploma required.
• Georgia CNA certification or PCT program completion or basic nursing fundamentals course.
• BLS certification from American Heart Association.

Responsibilities

• Provide age-appropriate, culturally sensitive personal care and assist with activities of daily living.
• Obtain, document, and report vital signs and relevant measurements at point of care.
• Assist RN with patient positioning, comfort, and patient flow.
• Perform hourly rounding using AIDET/5Ps/Words that Work.
• Maintain a clean, safe patient environment and support unit clerks as needed.

Skills

Patient-Centered Care

Integrity & Accountability

Collaboration & Teamwork

Communication

Respect & Inclusion

Quality & Safety

Adaptability & Resilience

Continuous Improvement

Leadership & Professionalism

Employee Experience Focus

Education

High School Diploma

Georgia CNA Certification

PCT Program Completion

Basic Nursing Fundamentals Course

BLS from American Heart Association

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Nursing Support Technician (NST), under the supervision of the Professional Registered Nurse, the Licensed Practical Nurse, and/or the Physician, provides age-appropriate, culturally and ethnically sensitive care, maintains a safe environment, collects information, communicates effectively, and utilizes technology. Provides personal care of selected patients, assists with activities of daily living, provides comfort measures and nourishments, and performs selected tasks and therapies as delegated by a licensed professional. The NST primarily functions in the inpatient settings. The role of the NST also includes patient advocacy, teaching, and performance improvement. In addition, the NST roles include performing both basic and advance skills and task as determined by competency validation. Performs Hourly Rounding with use of AIDET/5Ps/Words that Work. Demonstrates medical asepsis by following established isolation standards and hand hygiene. Serve as a Nurse Care Partner or unit clerk upon completion of required competencies. Cleans and stores equipment to prevent spread of microorganisms. Assists RN with patient positioning/repositioning to promote comfort and decrease skin breakdown. Also assist RNs and unit clerks with hospital operation systems tasks and activities to improve patient flow. Maintains a clean environment in patient rooms (linen changes, tidy bedside tables). Provide education to Patient/Family and other health care workers Advocates for patient/family rights and report communication issues and concerns to the supervisor. Assist patients with personal care needs (baths, oral care, and nourishment). Obtains, documents, and reports vital signs, blood glucose monitoring, height/weight at the point of care accurately and in a timely manner. Performs other duties as assigned.

Qualifications:

• High School Diploma
• One of the following: Current Georgia Nursing Assistant Certification (CNA), Certificate of completion from an accredited Patient Care Technician (PCT) Program, Completion of a Basic Nursing Fundamental Course as evidence on official transcript from an accredited School of Nursing
• BLS from American Heart Association
• Core Competencies

Core Competencies

• 1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• 2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• 3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• 4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• 5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• 6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• 7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• 8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
• 9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
• 10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don’t just work, we make an impact.

Equal Opportunity Employer Statement

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

If you're passionate about healthcare, ready to make a real impact, and want to thrive in a dynamic, innovative environment, Grady is where your career takes off!

Join our Talent Community

At Grady Health System, we are more than just a healthcare provider – we are a lifeline for our community. With a rich history of compassionate care, we’ve been serving Atlanta and beyond for over 125 years. As one of the nation’s leading public health systems, we are committed to delivering exceptional, patient-centered care to all, regardless of ability to pay. Our dedicated team of healthcare professionals brings a passion for making a difference, and together, we provide top-notch services in every specialty, from trauma care to maternal health, to community-based programs that improve lives. We embrace innovation, diversity, and collaboration to meet the unique needs of our patients and create a healthier future for everyone. Join us in our mission to make a lasting impact – because at Grady, your care, your career, and your community matter.