Nursing Supervisor Emergency Department BWH

Mass General Brigham Health Plan, Inc.; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading healthcare organization in Boston as a clinical resource representative at Mass General Brigham. This position involves overseeing patient care and collaborating with staff to ensure high-quality service. As part of a prestigious team, you'll play a key role in impacting patient outcomes and must possess significant nursing experience and leadership skills.

Benefits

Competitive salary

Healthcare benefits

Professional development opportunities

Qualifications

• Bachelor's degree in Nursing required, Master's preferred.
• Registered Nurse (RN) license is mandatory.
• 5-7 years of clinical nursing experience required.

Responsibilities

• Supervise patient care according to nursing standards.
• Act as a patient care representative during off-shifts.
• Coordinate clinical patient care and address safety issues.

Skills

Organizational skills

Problem-solving

Communication

Interpersonal skills

Leadership

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary
Provides administrative, operational, and clinical responsibilities for all services in the facility on evenings, nights, weekends, and/or holidays. Serves as the clinical resource person on patient care and services; acts as the patient care representative; collaborates with medical staff, ancillary support, and clinical services in order to ensure optimal patient care services and environmental conditions at all times. Responsible for notifying Administrator-On-Call of serious issues, incidents, and internal and external disasters.

Does this position require Patient Care?
Yes

Essential Functions
-Supervise patient care through verification of the use of the nursing process according to established nursing practices and patient care standards and provide direction and guidance to facilitate the nursing process.
-Ensure appropriate intervention is demonstrated in all situations, e.g., deterioration of patient condition, disruptive behavior, equipment malfunctions, etc.
-Serve as off-shift patient care representative, listen to patient or patient family members' issues, documents, and complaints, and investigate if required.
-Conduct rounds of all patient care areas and define expectations for accurate reporting with emphasis on high-acuity patients.
-Collaborate throughout off-shift with support services, emergency, admitting, and clinical services to coordinate clinical patient care or environmental needs.
-Follow through to ensure patient's needs, as well as environmental and safety-related issues, are resolved.
Qualifications Education Bachelor's Degree Nursing required and Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] - Generic - HR Only required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Experience Clinical nursing experience 5-7 years required and Lead nursing experience 2-3 years required. ED experience preferred. Knowledge, Skills and Abilities - Strong organizational and problem-solving/issue-resolution skills. - Highly developed communication and interpersonal skills, working with a diverse patient population. - Ability to anticipate challenges and develop and implement strategies for addressing them. - Ability to work effectively and collaboratively with all professional and support staff. - Proven ability to work independently. - Strong leadership abilities to provide guidance, mentorship, and education to others. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 45 Francis Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Rotating (United States of America) EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.