Nursing Services Navigator - PD

Holy Name Medical Center; Hackensack (NJ); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

On-site parking

Tuition reimbursement

Low-cost medical coverage

Dental and vision plans

Job summary

Holy Name Medical Center in Hackensack, NJ, is seeking an experienced RN to support telehealth nursing initiatives in a community setting.

The role requires strong nursing judgment, proficiency with CECC and related systems, and the ability to adapt to evolving call center tasks. Bilingual Spanish is essential to serve a diverse patient population.

Qualifications

• Graduate of an accredited School of Nursing Required.
• RN licensed in NJ or compact state; renewal required.
• Bilingual Spanish a must; strong communication skills.

Responsibilities

• Provide telehealth nursing care within CECC framework.
• Navigate CECC and other healthcare software confidently.
• Adapt to different roles within the Call Center as needs evolve.
• Maintain scheduling flexibility to meet staffing requirements.
• Collaborate effectively as part of a team to ensure patient care.

Skills

Nursing

Bilingual Spanish

Computer skills

Education

RN - Registered Nurse

Job description

Location: Hackensack, NJ, United States
Date Posted: Sep 1, 2026

Welcome to Holy Name, a medical center where innovation is not just a goal - it’s a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention - because healing every soul is our sole focus.

Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer centre, a state‑of‑the‑art fitness centre, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology - it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programmes. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.

A Brief Overview

To exhibit an understanding of telehealth nursing in a community setting and a willingness to grow in anticipated roles within a call centre.

What you will do

• Ability to use good nursing judgement within the framework of CECC
• Ability to maneuver through the computer using CECC and other programs
• Ability to adopt to other roles within the Call Center as tasks develop
• Flexibility with scheduling as staffing needs arise
• Ability to work well as a team member

Education Qualifications

• Graduate of an accredited School of Nursing Required

Experience Qualifications

• 4-6 years A minimum of five years’ experience in medical/surgical nursing Required

Knowledge, Skills, and Abilities

• Must have basic computer skills. Good communication skills. Bilingual Spanish a must

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid NJ RN state licensure. Upon Hire Required and
• Maintaining Continuing Education Credits Upon Hire Required

At Holy Name, we believe in rewarding every team member with more than a paycheck—we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $40.00/hour - $51.25/hour

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members.

Holy Name is an Equal Opportunity Employer.