Nursing Operations Manager

Upstate; City of Syracuse (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

The Upstate Operations Nurse Manager leads defined clinical nursing areas to deliver high-quality patient care and to manage the environment in which care is provided in the Syracuse campus.

Responsibilities include setting goals, planning, customer service/marketing, standards and accreditation, administrative management, budgeting, communication, and staff education; works to sustain strategic initiatives, RN engagement and satisfaction.

Qualifications

• NYS Licensed/Registered RN required.
• Bachelor's degree in Nursing or Master's degree in Nursing required.
• Three years of post-licensure acute/ambulatory care experience, including three years in a nurse manager role.
• Excellent written and oral communication, organizational and interpersonal skills.
• CPR-BLS completed before hire.

Responsibilities

• Provide leadership and management of defined clinical nursing areas.
• Drive quality nursing care and patient satisfaction initiatives.
• Oversee administrative management, budgeting, and cost containment.
• Engage and sustain RN engagement and satisfaction initiatives.

Skills

RN license NY

Written and verbal communication

Organizational skills

Interpersonal skills

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing

CPR-BLS Certification

Job description

Job Summary:

The Upstate Operations Nurse Manager assumes primary leadership and management of defined clinical nursing areas to facilitate and deliver comprehensive quality nursing care and to manage the environment in which care is given. Major functions include: goals, planning, customer service/marketing, standards, certification and accreditation, administrative management, budget/cost containment, communication, and education. Ensures adherence to hospital or department and university policies and to nursing policies, procedures, standards, and practices. The Operations Nurse Manager exemplifies the Upstate mission, vision, and values and acts in accordance with Upstate policies and procedures, supporting day-to-day operational unit activities and assisting with sustaining strategic initiatives. The Operations Nurse Manager will assist with ongoing nursing department strategic initiatives, including but not limited to RN engagement and satisfaction.

Minimum Qualifications:

NYS Licensed/Registered (or eligible) RN required.Bachelor's degree in Nursing or Master's degree in Nursing required. Three (3) years of post-licensure acute/ambulatory care experience, which encompasses a minimum of three (3) years of experience in a nurse manager role, required. Excellent written/oral communication, organizational and interpersonal skills required. CPR-BLS
completed before hire.

Preferred Qualifications:

Nursing Leadership certification preferred. Leadership experience across settings preferred. Demonstrated track record of patient satisfaction and RN satisfaction scores outperforming national benchmarks. Master's degree preferred.

Work Days:

Monday through Friday,Days as needed for operations