Nursing Operations Leader — Patient Care & Access

Rural Psychiatry Associates; Grand Forks (ND); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Generous Paid Time Off

Job summary

A leading provider of mental health services is seeking a Manager of Patient Care Services. This role involves overseeing nursing operations, managing patient access services, and supervising staff to ensure high-quality care. The ideal candidate will have strong clinical expertise and leadership ability. Requirements include a current RN licensure, significant clinical experience, and management experience. The position offers a competitive compensation package and comprehensive benefits, including insurance and retirement plans.

Qualifications

• Minimum of 5 years of clinical experience; psychiatric experience desirable.
• Minimum of 3 years of supervisory or management experience.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Provide leadership and oversight for the nursing team to ensure patient-centered care.
• Support and guide direct patient care staff in performance development and training.
• Monitor compliance with policies, clinical protocols, and regulatory requirements.
• Collaborate with senior leadership to enhance workflows and patient care processes.
• Serve as a clinical resource for staff and assist in addressing patient care needs.
• Participate in quality assurance activities and support continuous improvement initiatives.
• Oversee staffing and daily operational functions to maintain service quality and access.
• Ensure accurate documentation for audits and inspections.

Skills

Leadership

Communication

Interpersonal skills

Clinical operations knowledge

Electronic health records (EHR)

Patient access processes

Healthcare compliance standards

Education

Current licensure as a Registered Nurse (RN)

Tools

EHR systems

General office software

Job description

A leading provider of mental health services is seeking a Manager of Patient Care Services. This role involves overseeing nursing operations, managing patient access services, and supervising staff to ensure high-quality care. The ideal candidate will have strong clinical expertise and leadership ability. Requirements include a current RN licensure, significant clinical experience, and management experience. The position offers a competitive compensation package and comprehensive benefits, including insurance and retirement plans.