Nursing Facility Client Care Surveyor (Client Care Surveyor) – multiple positions and locations

Department of Human Services; Salem (VA); Híbrido; USD 64.000 - 98.000; Jornada completa

Descripción de la vacante

The Oregon Department of Human Services is hiring a Nursing Facility Client Care Surveyor to evaluate the quality of care in Oregon's nursing facilities. This role supports residents’ well‑being and compliance with federal and state requirements, with hybrid in-state travel and training in Tigard.

The position requires relevant experience and an appropriate health or human services degree or RN license, with opportunities for advancement and a comprehensive benefits package.

Formación

• Three (3) years of experience in areas related to nursing, social work, developmental disabilities, dietetics/nutrition, or sanitation.
• Bachelor's degree in health or human services or RN license.
• LPN certification and/or experience will not meet this minimum qualification.

Responsabilidades

• Assist older adults and people with disabilities to achieve well‑being through opportunities for community living, employment, family support and services that promote independence, choice and dignity.
• Ensure the health, safety, quality of life and quality of care for residents in Nursing Facilities in Oregon.
• Conduct survey work to evaluate the quality and adequacy of care and services received by residents for substantial compliance within mandated federal regulations and state rules.
• Write reports of findings using CMS software and according to CMS Principles of Documentation.

Educación

Bachelor's degree in a health or human services field

RN license

Descripción del empleo

Job details

Salary range: $5,714 - $8,764

Location: Eugene, Salem, and Tigard

Position Type: Employee Position Title: Nursing Facility Client Care Surveyor (Client Care Surveyor) – multiple positions and locations

Recruiter for this position is Jennifer Moisa.

Equal Opportunity Statement

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Summary of Duties

• As an employee working within the Aging and People with Disabilities Program, you will assist older adults and people with disabilities of all ages to achieve well‑being through opportunities for community living, employment, family support and services that promote independence, choice and dignity.


• In this position, you will ensure the health, safety, quality of life and quality of care for all community members residing in Nursing Facilities in Oregon.


• Conduct survey work to evaluate the quality and adequacy of care and services received by residents of Nursing Facilities (NF) for substantial compliance within mandated federal regulations and state rules within required time frames.


• Work with a team of surveyors, either as a team member or a team coordinator, working both independently for some tasks and in a consensus process for others.


• Write reports of findings using specified CMS computer software program, and according to CMS “Principles of Documentation” guidelines. Reports must be clearly descriptive of findings, concise, complete, and legally defensible.

Working Conditions

• Must be able to work under the following conditions with or without reasonable accommodations.


• Must be able to obtain a Surveyor Minimum Qualifications Test (SMQT) certification within the trial service period.


• In‑State travel, including overnight, driving in adverse weather, experience in Long Term Care and straight time eligible.


• Hybrid remote and on‑site work is required for this position.


• The first month or more, you will need to complete in‑person required training at our Tigard office.


• Typical work hours are 8:00a.m. – 5:00p.m., Monday – Friday Pacific Time.


• Occasional requirement to work more than scheduled hours, on weekends/holidays or in the event of serious or emergent situations.


• Daily or weekly, you will be traveling to facilities or offices to complete investigations or attend in‑person meetings, trainings or activities.


• Irregular work schedules and frequent schedule changes, including occasionally working long days, nights, overnight travel, and weekends/holidays.


• This position is not eligible for overtime. However, straight time is awarded for use in addition to other paid time off.


• You will primarily work within a variety of statewide long‑term care facilities and working conditions (such as small conference rooms, standing for long periods of time, working on a laptop computer, etc.).


• Lift and carry up to 20 pounds throughout each day.


• You may interact with a wide range of people including some who have experienced trauma and exhibit challenges managing their emotions.


• You will be a mandatory reporter of abuse and neglect of children, older adults, and other adults with disabilities.


• Extensive daily use of electronic devices (computer, wireless communication devices, etc.).


• State and rental cars are available for use as well as mileage, accommodations and meal reimbursements when applicable.

Minimum Qualifications (MQ's)

• Three (3) years of experience in areas related to nursing, social work, developmental disabilities, dietetics/nutrition, or sanitation;


• AND one of the following: a bachelor's degree in a health or human services field; OR a license as a Registered Nurse.


• (LPN certification and/or experience will not meet this minimum qualification.)

Essential Attributes (EA's)

• Experience working in a long‑term care setting as a licensed nurse, or current Surveyor Minimum Qualifications Test (SMQT) certification.


• Experience conducting surveys or investigations in long term care settings.


• Demonstrated experience using critical thinking, independent judgment and decision‑making.


• In depth knowledge of federal and state laws, rules, and regulations related to the provision of care and services in health or health‑related settings.


• Experience adapting communication to diverse audiences regarding the application of laws, rules, regulations, policies, or procedures.


• Experience and proficiency with typing, taking notes and writing medical or investigative reports using computers/laptops and using programs including Teams, Word, Outlook, and various databases.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.


• The Oregon Department of Human Services does not offer visa sponsorship.


• Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.


• ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• Amazing benefits package.


• Cost of Living Adjustments.


• Possible eligibility for the Public Service Loan Forgiveness Program.


• Annual salary increases (until you reach the top of the listed salary range).


• ODHS Employee Resource Group communities that promote shared learning.

Employment Preference

• Veterans’ preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU).


• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

• We invite you to contact [e-mail] for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job‑specific questions.


• The recruiter for this position is Jennifer Moisa. If you contact the recruiter, please include the job requisition (REQ) number listed at the top of this job post.


• Email: [e-mail]


• Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”