Nurse Teleservices - PRN

Veterans in Healthcare; Spartanburg (SC); On-site; USD 52,000 - 68,000; Full time

Job summary

Spartanburg Regional Healthcare System is seeking a Nurse Teleservices - PRN RN to provide nurse triage and health information to callers using physician-approved protocols. Based in Spartanburg, SC, you will work evenings with weekend coverage, handling calls, education, referrals, and follow-up while maintaining professional communication and accuracy in documentation.

Qualifying candidates hold an Associate Degree in Nursing, have 3–5 years of nursing experience; SC RN license is required and

Qualifications

• Associates Degree in Nursing required.
• 3–5 years nursing experience required.
• Current SC RN license; PA license or eligibility within 120 days.

Responsibilities

• Provide triage, health education, and procedure overviews to callers.
• Use physician-approved protocols and nursing guidelines for care options.
• Perform discharge and disease-management follow-up calls.
• Maintain accurate documentation and effective communication with callers.

Skills

Typing skills

Communication skills

English fluency

Tech/computer skills

Education

Associates Degree in Nursing

Bachelor's Degree in Nursing (preferred)

Job description

Nurse Teleservices - PRN

Location: Spartanburg, South Carolina, United States

Office: Beaumont Office, Patient Engagement Center

Shift: Evenings (weekends as needed) | 3 pm - 11 pm

Job ID: P-108379

Job Requirements

Position Summary

The Registered Nurse (RN), under the direction of the Manager/Director, utilizes advanced nursing knowledge to provide callers with appropriate healthcare information and options telephonically, through the use of physician approved protocols and nursing guidelines. RN will provide triage, health education, medical procedure overviews, physician referrals and community resource referrals to callers. Performs hospital discharge and disease-management follow-up telephone calls utilizing established health surveys and triage guidelines. Full-Time status requires 36-40 hours weekly. Weekend and holiday rotation per departmental policy.

Minimum Requirements

Education

• Associates Degree in Nursing

Experience

• 3-5 years Nursing Experience

License/Registration/Certifications

• Current license to practice in South Carolina as a Registered Nurse. Current license to practice in Pennsylvania as a Registered Nurse or will obtain within 120-days of hire.

Preferred Requirements

Preferred Education

• Bachelor's Degree in NursinG

Preferred Experience

• 6+ years Nursing Experience

Preferred License/Registration/Certifications

• N/A

Core Job Responsibilities

• Ability to talk and type simultaneously.
• Typing and computer skills.
• Able to withstand sitting for prolonged periods.
• Able to read, write and speak English fluently.
• Possess manual dexterity, good eye/hand coordination and adequate vision needed in daily work.
• Excellent verbal communication skills, pleasant telephone voice.
• Able to respond calmly and efficiently in crisis situations.
• Able to maintain effective working relationship with callers, employees, guest and other agencies.
• Possess a sense of professional pride and leadership qualities.
• Possess teaching skills.
• Able to appropriately respond to any situation given by the caller.
• Work effectively, professionally, and autonomously requiring minimal supervision.
• Able to work in confined spaces.

Life at Company

While you put your talent and heart into patient care, we ensure that you have the support you need for a healthy career and future.

At Spartanburg Regional Healthcare System, we offer the training and coaching you need to succeed and opportunities to grow in your profession.

Whether you're a seasoned professional or a new grad, we've created a solid foundation to ensure you will succeed with us.