Nurse Teleservices - PRN

Veterans in Healthcare; Spartanburg (SC); On-site; USD 41,000 - 58,000; Full time

Job summary

Spartanburg Regional Healthcare System in Spartanburg, SC is seeking a Registered Nurse for Nurse Teleservices - PRN to support the Patient Engagement Center in the evenings.

The RN will handle telephonic triage, health education, and referrals using physician-approved protocols. Weekend and holiday rotation applies.

Requirements include an Associate Degree in Nursing, SC RN license (PA license within 120 days), 3–5 years nursing experience, and strong communication.

Qualifications

• Active South Carolina RN license; Pennsylvania RN license or will obtain within 120 days of hire.
• 3–5 years nursing experience
• Associates degree required; Bachelor's preferred
• Ability to talk and type simultaneously

Responsibilities

• Provide triage and health information telephonically using physician-approved protocols.
• Explain medical procedures and offer referrals to physicians or community resources.
• Perform discharge follow-up and disease-management calls using health surveys.
• Maintain professional communication with callers and teammates.
• Work autonomously with minimal supervision in a call-center setting.

Skills

Typing

Communication

Crisis management

English fluency

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing

Job description

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Nurse Teleservices - PRN

Location: Spartanburg, South Carolina, United States

Beaumont Office

Patient Engagement Center

Evenings (weekends as needed)

Job ID: P-108379

025

widget: PRN

3 pm - 11 pm

Description

The Registered Nurse (RN), under the direction of the Manager/Director, utilizes advanced nursing knowledge to provide callers with appropriate healthcare information and options telephonically, through the use of physician approved protocols and nursing guidelines. RN will provide triage, health education, medical procedure overviews, physician referrals and community resource referrals to callers. Performs hospital discharge and disease-management follow-up telephone calls utilizing established health surveys and triage guidelines.

Position Summary

Full-Time status requires 36-40 hours weekly. Weekend and holiday rotation per departmental policy.

Minimum Requirements

Education

• Associates Degree in Nursing

Experience

• 3-5 years Nursing Experience

License/Registration/Certifications

• Current license to practice in South Carolina as a Registered Nurse. Current license to practice in Pennsylvania as a Registered Nurse or will obtain within 120-days of hire.

Preferred Requirements

Preferred Education

• Bachelor's Degree in NursinG

Preferred Experience

• 6+ years Nursing Experience

Preferred License/Registration/Certifications

• N/A

Core Job Responsibilities

• Ability to talk and type simultaneously.


• Typing and computer skills.


• Able to withstand sitting for prolonged periods.


• Able to read, write and speak English fluently.


• Possess manual dexterity, good eye/hand coordination and adequate vision needed in daily work.


• Excellent verbal communication skills, pleasant telephone voice.


• Able to respond calmly and efficiently in crisis situations.


• Able to maintain effective working relationship with callers, employees, guest and other agencies.


• Possess a sense of professional pride and leadership qualities.


• Possess teaching skills.


• Able to appropriately respond to any situation given by the caller.


• Work effectively, professionally, and autonomously requiring minimal supervision.


• Able to work in confined spaces.

Life at Company

While you put your talent and heart into patient care, we ensure that you have the support you need for a healthy career and future.

At Spartanburg Regional Healthcare System, we offer the training and coaching you need to succeed and opportunities to grow in your profession.

Whether you're a seasoned professional or a new grad, we've created a solid foundation to ensure you will succeed with us.