Nurse Supervisor - First Steps and WIC Programs

King County, WA; Seattle (WA); Presencial; USD 95 000 - 125 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Excellent medical, dental, and vision

Flexible schedules and telecommuting

Resumo da oferta

King County's Public Health – Seattle & King County is seeking a Personal Health Services Supervisor (PHSS) to lead the First Steps and WIC programs, coordinating care and connecting families to services across multiple sites in Seattle and King County.

The PHSS will supervise multidisciplinary staff, drive quality improvement, support program planning, and ensure compliance with laws and policies while partnering with community organizations and stakeholders.

Qualificações

• Bachelor's degree in nursing or MSN/DNP/PhD from an accredited school.
• Washington RN license in good standing.
• Washington Driver's License in good standing.
• Current BLS-CPR for Healthcare Providers.
• Experience in maternal and child health, public health, or community health programs.
• Experience supervising staff in healthcare or public health settings.

Responsabilidades

• Supervise First Steps and WIC staff, including hiring, onboarding, training, performance management, coaching, and corrective action.
• Provide clinical and operational leadership across Public Health Centers, satellite clinics, and community settings.
• Plan, implement, and evaluate community health programs and services.
• Assess program needs, allocate resources, and coordinate staffing to support effective service delivery.
• Monitor quality assurance and compliance with applicable laws, regulations, policies, and procedures.
• Oversee patient satisfaction surveys and grievance processes; use feedback to improve services.
• Facilitate team meetings and training; build relationships with staff and community partners.

Conhecimentos

Leadership

Staff supervision

Public health

Care coordination

Community partnership

Formação académica

Bachelor's degree in nursing

MSN / DNP / PhD in nursing

Descrição da oferta de emprego

Summary

The Personal Health Services Supervisor (PHSS) provides leadership and operational oversight for the First Steps and The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) programs within Public Health – Seattle & King County. These programs support children and families through care coordination, screening, health promotion, and connection to medical, social, and community resources.

The Personal Health Services Supervisor (PHSS) provides leadership and operational oversight for the First Steps and The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) programs within Public Health – Seattle & King County. These programs support children and families through care coordination, screening, health promotion, and connection to medical, social, and community resources.

This position supervises multidisciplinary staff delivering services in Public Health Centers, satellite clinics, and community locations throughout King County. The team is comprised of Registered Nurses, Registered Dietitians, Community Health Workers, Nutrition Assistants, Social Workers, and Administrative Support staff. This position may also supervise other disciplines and may expand their supervision to other sites. The Supervisor will have overall responsibility for the daily supervision of the team and be a key member of the site leadership team(s), working with program staff, other supervisors, and community partners.

Job Duties

Staff Supervision and Leadership

• Supervise First Steps and WIC staff, including hiring, onboarding, training, performance management, coaching, and corrective action.
• Provide clinical and operational leadership across Public Health Centers, satellite clinics, and community settings.
• Promote reflective practice, trauma-informed care, staff well-being, collaboration, inclusion, and professional growth.

Program Management and Implementation

• Plan, implement, and evaluate community health programs and services.
• Assess program needs, allocate resources, and coordinate staffing to support effective service delivery.

Quality Improvement and Evaluation

• Support strategic planning, community health planning, and quality improvement initiatives.
• Monitor quality assurance and compliance with applicable laws, regulations, policies, and procedures.

Client Experience and Issue Resolution

• Oversee patient satisfaction surveys and grievance processes.
• Investigate and resolve client concerns and use feedback from families and community partners to improve services.

Communication, Training, and Collaboration

• Facilitate team and community partner meetings and provide program-related presentations and training.
• Build effective relationships with staff, community organizations, and partner agencies.

Administrative Responsibilities

• Perform other duties as assigned to support program and departmental goals.

Requirements

Experience, Qualifications, Knowledge, Skills

• Bachelor's degree in nursing or a master's degree in nursing science or a graduate level nursing degree of MSN, DNP or PhD from an accredited school of nursing
• Washington State Registered Nurse License in good standing
• Washington State Drivers' License in good standing
• Current BLS-CPR for Healthcare Providers
• Experience in maternal and child health, pediatric care coordination, public health, or community-based health programs.
• Demonstrated experience supervising or leading staff in a healthcare, social service, or public health setting.

Work Schedule

This is a full-time (1.0 FTE), Career Service position with benefits. The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to multiple service sites. This position is exempt and not eligible for overtime. Some schedule flexibility may be required to meet operational needs. This is an onsite position and telework is not permitted.

Work Locations

North Public Health Center at Meridian - 10521 Meridian Ave N, 2nd Floor, Seattle, WA. 98133 and Columbia City Public Health Center – 440 37 Ave S., Seattle, WA, 98118. Kent Public Health Center at East Hill – 25742 104th Ave SE, Kent, WA 98030.

Interviews for the North Meridian & Columbia opportunity will be held September 17th and 18th. Interviews for the Kent Public Health Center opportunity will be held on September 21st and 22nd.

Who May Apply

This position is open to all minimally qualified nurses.

Union Affiliation

Washington State Nurses Association (WSNA).

Contact

Amy M. Curtis, BSN, RN, Nurse Recruitment Manager at [e-mail] with any questions.

Supplemental Information

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to pass credentialing, pre-employment physical, and a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools; therefore, candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process, please reach out to the contact listed on the job announcement.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE

Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.