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SPECTRAFORCE is seeking a Registered Nurse IV to join their team, focusing on reviewing and processing appeals related to member concerns. This remote position in California requires strong clinical and communication skills, along with a valid RN license. The role offers competitive health benefits and a supportive work environment.
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The Commercial Appeals and Grievance RN reviews and processes appeals resulting from member-generated pre-service or post-service concerns or complaints. Reporting directly to the Nurse Manager, the RN reviews all medical records and documentation concurrently while processing these appeals. The role involves performing accurate and timely first-level reviews according to company and regulatory standards, utilizing NCD, LCD, Milliman Care guidelines, and other recognized sources such as NCCN and ACOG. The RN reviews appeals for benefits, medical necessity, coding accuracy, and policy compliance, collaborating with medical directors, coordinators, and leadership to review, process, and provide final determinations with clear rationales and follow-up actions to ensure quality access to care for members.
SPECTRAFORCE offers comprehensive health benefits, dental, vision, accident, critical illness, voluntary life, hospital indemnity insurances, and additional benefits like 401K with matching, referral bonuses, and paid/unpaid leave. The company is an equal opportunity employer committed to diversity and compliance with applicable laws. Reasonable accommodations are available upon request.