Nurse Practitioner or Physician Assistant Primary Care Inbox Management (Hybrid) - Kingston, PA

Geisinger; Kingston (Luzerne County); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits from day one

Vision and dental coverage

Domestic partner benefits

Job summary

Geisinger Community Medicine in Pennsylvania is seeking an experienced Nurse Practitioner or Physician Assistant to join as an Inboxologist, blending in-office primary care (60%) with virtual inbox management (40%). You will handle patient messages, educate patients, and support care teams using Epic and telemedicine tools.

You'll provide care across ages, order tests, prescribe medications, and document thoroughly to ensure coordinated, safe care. A PA license in PA is required.

Qualifications

• PA or NP with PA license in Pennsylvania (Required).
• Minimum 3 years’ experience in family medicine, including chronic and acute care.
• Access to private workspace and reliable broadband.
• Proficiency with Epic and digital inbox workflows.
• Experience with telemedicine and asynchronous communication.

Responsibilities

• Provide proactive, patient-centered inbox management and follow-ups.
• Adjust care plans and educate patients with physicians and care teams.
• Conduct virtual triage, telemedicine visits, and diagnostic assessments.
• Respond to messages with accuracy, empathy, and timeliness.
• Document and communicate to ensure safe, coordinated care.

Skills

Telemedicine

Epic workflows

Digital communication

Team collaboration

Education

Bachelor's Degree in Physician Assistant

Master's Degree in Physician Assistant (Preferred)

Tools

Epic EMR

Job description

Location: Geisinger Primary Care Kingston Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes

Job Summary: Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join our team as an Inboxologist—a hybrid role combining in-office primary care (60%) with virtual work-from-home in-basket management (40%).

Job Duties:

• Provide proactive, patient-centered care by managing clinical messages, medication requests, and follow-ups
• Adjust care plans and deliver patient education in collaboration with physicians, nurses, and care teams
• Conduct virtual triage, diagnostic assessments, and telemedicine visits
• Respond to in-basket messages with accuracy, empathy, and timeliness
• Support continuity of care through effective communication and documentation in Epic Clinical

Responsibilities:

• Assess, diagnose, and implement treatment plans for patients of all ages
• Order and interpret diagnostic tests; prescribe and manage medications
• Perform procedures within your scope of practice
• Communicate with collaborating physicians and care teams to ensure safe, coordinated care
• Follow best practices for digital inbox management and cross-disciplinary collaboration

Requirements:

• Certified Nurse Practitioner or Physician Assistant who resides in Pennsylvania with an active Pennsylvania license
• Minimum 3 years’ experience in family medicine, including chronic and acute care management
• Access to a private workspace and reliable broadband
• Proficiency in Epic and digital in-basket workflows
• Experience with telemedicine and asynchronous patient communication
• Ability to work both independently and as part of a collaborative team

Schedule: This is not a fully remote position— 60% onsite presence is required. Full-time, Monday–Friday 7:30 AM - 5:00 PM One rotational weekend shift every 10-12 weeks One weekly early (beginning at 7 AM) or late (until 7 PM) shift of inbox management

Position Details:

Education

Bachelor's Degree-Physician Assistant (Required), Master's Degree-Physician Assistant (Preferred)

Experience

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body, Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA)

Skills

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Pertains to privileges: Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and benefits for domestic partners.

Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

* Does not qualify for J-1 waiver.

We are an affirmative action, equal opportunity employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.