Nurse Practitioner or Physician Assistant

Seen Health; Los Angeles (CA); On-site; USD 160,000 - 185,000; Full time

Benefits offered by this job

Equity

401k Plan

CME support

Relocation assistance

Paid Time Off

Job summary

Seen Health in Los Angeles is seeking a Nurse Practitioner or Physician Assistant to provide advanced clinical care in a home-based PACE setting. You will triage communications, coordinate care with physicians, and oversee post-appointment processes across diagnostic orders and referrals.

The role requires bilingual English/Mandarin proficiency, strong communication and documentation skills, and the ability to build collaborative care plans with patients, families, and a multidisciplinary team.

Qualifications

• Current state-issued Nurse Practitioner or Physician Assistant license.
• Bilingual English / Mandarin proficiency required.
• Influential communication skills; capable of care management conversations.
• Strong documentation skills.

Responsibilities

• Triage inbound communications and coordinate patient needs and care.
• Coordinate care with PCPs and healthcare professionals; train and guide LVN/CNAs as needed.
• Oversee post-appointment processes including orders, referrals, and medication management.
• Prepare charts and educate patients on care plan adjustments.
• Develop and revise the plan of care with patient and family involvement.
• Educate participants and families on chronic disease management and self-care.
• Assess participant wellness, preferences, goals, and consent for coordinated care.
• Perform nursing and case management services in participant homes as needed.
• Support RN team and LVN in sending assessments and pre-enrollment evaluations.

Skills

Bilingual English / Mandarin

Care coordination

Documentation

Education

Nurse Practitioner license or Physician Assistant license

Job description

About Seen Health

At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.

Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.

We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen.

Responsibilities

• Triage inbound communications, including calls, faxes, email and instant messages from teammates, patients and partners and prioritize patient needs, including care coordination and medical treatment by assisting with wound care, IV therapies, and other clinical procedures within scope of practice.
• Serve as a communication link among patients, PCPs, and healthcare professionals, assists Clinic Manager, as needed, to provide on-site instruction to Personal Care Assistants/CNAs and Licensed Vocational Nurses (LVNs).
• Oversee post-appointment processes, including diagnostic orders (EKGs, POC testing, labs), referrals, and medication orders and management.
• Engage in comprehensive chart preparation and provide crucial patient education on care plan adjustments.
• Develop a plan of care based on the nursing process, which incorporates the plans of other disciplines and continuing care needs, and includes the patient and family in developing or revising the plan of care.
• Vaccinate and educate participants about need for routine vaccinations, if needed.
• Educate the participant, family, and caregivers regarding the chronic disease process, self-care techniques, and prevention strategies.
• Assess participants' physical and mental wellness, needs, preferences, goals and abilities, ensuring that coordinated care reflects participant wishes and consent.
• Performs authorized nursing and case management services in participant home , as needed e.g. wound care, vaccine or medication administration, etc.
• Support RN team and home care LVN to complete home care and pre-enrollment level of care assessments as needed.

Qualifications

• Current state-issued Nurse Practitioner or Physician Assistant license.
• Bilingual English / Mandarin proficiency required.
• Influential communication skills; capable of conducting care management conversations with Seen Health participants and their families.
• Strong documentation skills.

Location

• Los Angeles required. Ability to commute to Alhambra required.
• Relocation benefits available.

Salary & Benefits

• Salary: $160K - $185K / year
• Equity: included as part of team package
• Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Parental and Caregiver Leave
• Lunch, as well as delicious snacks and coffee to keep you energized
• Paid Time Off across holidays, vacation time, personal days, and sick days
• 401k Plan
• Personal and professional development, including CME support and career growth opportunities
• Subscriptions and training on using AI tools including ChatGPT