Nurse Practitioner, Clinical Advisor York & Harrisburg

Optum; York Haven (York County); On-site; USD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking organization that is transforming health care by integrating various solutions to meet patients' physical, mental, and social needs. As a Clinical Advisor, you will play a crucial role in mentoring and guiding nursing staff, while managing a significant patient caseload. This position offers the opportunity to work collaboratively with a dedicated team to enhance clinical practices and improve patient access to care. If you are passionate about making a difference in the lives of patients and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• 3+ years of NP experience with a focus on patient care.
• Ability to develop and maintain positive customer relationships.

Responsibilities

• Manage a caseload and mentor team members in clinical settings.
• Develop innovative approaches to enhance clinical initiatives.

Skills

Nursing Expertise

Leadership

Patient Care

Geriatric Management

Communication

Education

Certified Nurse Practitioner

Active Nursing License

Tools

Electronic Medical Records

Microsoft Excel

Job description

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

The Clinical Advisor is responsible for managing up to approximately one half a case load and for providing mentoring, coaching and support for APCs and RNs in the field. The Clinical Advisor partners with their Clinical Services Manager (CSM), Clinical Team Lead (CTL) or Director of Clinical Operations (DCO) to enhance clinical expertise and adherence to Optum's clinical model.

Primary Responsibilities:

• Set team direction, resolve problems, and provide guidance to members of own team
• Adapt departmental plans and priorities to address business and operational challenges
• Clinically mentor/teach team members as appropriate under the direction of CSM
• Maintain caseload of 50% or more patients and acquire patients according to team needs in conjunction with clinical advisor duties
• Develop innovative approaches and support the implementation and adoption of new clinical and quality initiatives
• Utilize advanced clinical nursing expertise, knowledge of geriatric/chronic disease management, and the long-term care industry to provide coaching, mentoring, and role-modeling to new and existing clinicians
• Oversee and implement clinical staff development programs in collaboration with market leadership
• Review work performed by others and provides recommendations for improvement in conjunction with supervisor
• Serve as a resource to APCs/RNs for escalated complex and/or clinical issues
• Partner with clinicians and other site functions to ensure business development activities are in place to meet business goals
• Sought out as knowledge-based expert
• Communicate needs and issues surfaced by clinical staff to site and corporate leadership
• Serve as a leader/ mentor
• Promote the development of a collegial team, for coverage, troubleshooting and brainstorming
• Foster and develop a culture of clinical expertise
• Anticipate customer needs and proactively develop solutions to meet them
• Solve complex problems and develop innovative solutions in collaboration with other stakeholders
• Perform complex conceptual analyses
• Forecast and plan resource requirements
• Authorize deviations from standards
• May lead functional or segment teams and/or projects
• Provide explanations and information to others on complex issues
• Motivate and inspire other team members

Additional responsibilities include primary care delivery, care coordination, program enhancement behaviors, professionalism, and qualifications as detailed in the original description.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications - External

Required Qualifications:

• Certified Nurse Practitioner through a national board
• Active and unrestricted license in the state which you reside
• Current active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)
• 3+ years NP experience
• Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
• Ability to lift a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
• Ability to gain a collaborative practice agreement, if applicable in your state

Preferred Qualifications:

• 2+ years of leadership experience
• 1+ years of Medicare experience
• Experience in adult teaching environment
• Ability to develop and maintain positive customer relationships
• Possess knowledge and understanding of geriatrics clinical management
• Ability to work across functions and businesses to achieve business goals
• Effective in motivating and mentoring colleagues and peers
• Able to quickly adapt to change and drive change management within team and market
• Possess a high level of organizational skills, self-motivation, and ability to manage time independently
• Proficient computer skills including the ability to document medical information with written and electronic medical records
• Basic excel skills and/or ability to learn Excel

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. We are committed to addressing health disparities and improving health outcomes through equitable care.