Nurse (Patient Safety Program Manager)

US Indian Health Service; Gallup (NM); On-site; USD 80,000 - 110,000; Full time

Job summary

The U.S. Indian Health Service, Gallup Service Unit, Quality Management/Risk Management Branch, seeks a Patient Safety Manager to lead a culture of safety across clinical and non-clinical departments, including an emergency department and ambulatory clinics.

This role coordinates patient safety protocols, conducts risk analyses, leads training, and facilitates Root Cause Analysis and Healthcare Failure Mode and Effects Analysis to improve patient outcomes and ensure regulatory compliance.

Qualifications

• Coordinating patient safety protocols and educating staff on new procedures.
• Regular assessments of patient safety and staff efficiency.
• Conduct risk-management training and risk analyses to determine potential risks.

Responsibilities

• Ensure patient and staff safety and respond to claims of clinical malpractice.
• Review medical records for liability issues and compliance with federal/state regulations.
• Facilitate Root Cause Analysis and HFMEA activities and reporting.
• Lead culture-of-safety initiatives and regular staff retraining to improve outcomes.

Skills

Patient safety

Risk management

Staff education

Root Cause Analysis

HFMEA

Education

Bachelor's degree in Nursing

Foreign nursing school certification (if applicable)

Tools

HFMEA

Root Cause Analysis

Job description

This position functions as Patient Safety Manager at Gallup Service Unit/Quality Management/Risk Management Branch. Incumbent promotes and leads a culture of safety at the facility and proactively mitigates risk of harm to patients in coordinated program management throughout the facilities' clinical and non-clinical departments. including an emergency department, and various ambulatory care clinics.

A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENT(S):

Education

A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education(external link), Council on Accreditation of Nurse Anesthesia Educational Programs(external link), Accreditation Commission for Midwifery Education(external link), or an accrediting body recognized by the U.S. Department of Education(external link) at the time the degree was obtained.

Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools (external link) is required for individuals who graduated from foreign nursing schools.

Licensure

For all grade levels and positions, applicants must have passed the National Council Licensure Examination(external link). In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.

MINIMUM QUALIFICATIONS:

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Responsible for coordinating patient safety protocols and providing education to the staff about new procedures. Perform regular assessments of patient safety and the efficiency of the staff. Conduct risk-management training and risk analyses to determine potential risks. Ensure patient and staff safety, respond to claims of clinical malpractice, address patient complaints, and comply with federal and state regulations by review medical records for liability issues. Facilitate Root Cause Analysis and Healthcare Failure Mode and Effect Analysis activities and reporting. Responsible for making sure that the hospital or healthcare center as a whole embraces the overall culture of safety, providing regular training and retraining courses to staff. Improve patient outcomes, reducing risks, eliminating errors, implementing best practices and national initiatives, monitoring compliance, and leading organizational change.

You must meet all qualification requirements within 30 days of the closing date of the announcement.