Nurse Office Manager

Heartspring; Wichita (KS); On-site; USD 60,000 - 85,000; Full time

Job summary

Heartspring is seeking a Nurse Office Manager to lead the daily operations of our nursing office and manage a team of CMAs providing 24/7 medical support to students in our therapeutic school and residential programs.

You will partner with the Nursing Director to ensure compliant, high-quality care and efficient office workflows, budgeting input, and staff development while coordinating across clinical, educational, and residential teams.

Qualifications

• Must have strong leadership and staff development skills.
• Experience coordinating nursing, education, and residential care teams.
• Knowledge of healthcare regulations and accreditation standards.
• Ability to improve processes and ensure high-quality patient-focused care.

Responsibilities

• Lead CMAs providing 24/7 student support in school and residential programs.
• Oversee staffing, scheduling, training, onboarding, and performance management.
• Coordinate between nursing, education, residential care, and therapy teams to deliver care.
• Develop and implement policies promoting safety and operational excellence.

Skills

Leadership

Team management

Nursing operations

Regulatory compliance

Education

Bachelor's degree in Nursing or Healthcare Administration

Tools

EMR systems

Job description

This job was posted by https://www.kansasworks.com: For more information, please see: https://www.kansasworks.com/jobs/13648943

Join a Mission That Changes Lives. At Heartspring, we believe every child deserves the opportunity to reach their full potential. For over 90 years, we've been dedicated to serving children with special needs and developmental disabilities through innovative education, residential, outpatient, and healthcare services. Our team is passionate About Making a Meaningful Impact Every Day Through Collaboration, compassion, and excellence in care.

We're looking for an experienced Nurse Office Manager to lead the daily operations of our nursing office while leading a team dedicated to providing exceptional care for children with complex medical and developmental needs.

The Nurse Office Manager provides leadership and oversight of our nursing office operations while managing a team of Certified Medical Assistants (CMAs) who provide 24/7 medical support to students across our therapeutic school and residential programs. This role serves as a key partner to the Nursing Director and is responsible for ensuring efficient operations, regulatory compliance, quality care coordination, and exceptional support for students with complex medical, behavioral, and developmental needs.

The Nurse Office Manager leads day-to-day office functions, supports staff development and scheduling, oversees compliance and quality initiatives, and serves as a vital connection between nursing services, education, residential care, therapists, and families. This is an excellent opportunity for a healthcare leader who enjoys managing people, improving processes, and making a meaningful impact on the lives of children and families.

What You'll Do

Leadership & Team Management

• Lead, coach, and develop a team of CMAs providing 24/7 support to students in our therapeutic school and residential programs.
• Oversee staffing, scheduling, training, onboarding, and performance management.
• Foster a positive, collaborative, and accountable team culture.
• Partner with the Nursing Director to support departmental goals and strategic initiatives.

Clinical Operations & Care Coordination

• Ensure seamless coordination between nursing, education, residential, and therapy teams.
• Support implementation of individualized healthcare plans and student medical needs.
• Promote a high-quality, student-centered approach to care and service delivery.

Quality, Compliance & Risk Management

• Maintain compliance with healthcare regulations, accreditation standards, and organizational policies.
• Lead quality improvement efforts, audits, and process enhancements.
• Develop and implement policies and procedures that support safety and operational excellence.

Resource & Office Management

• Oversee daily nursing office operations, workflows, supplies, and resource utilization.
• Assist with budgeting, staffing recommendations, and operational planning.
• Identify opportunities to improve efficiency and enhance the student and family experience.

Physical Requirements

• Lifting: Up to 30 lbs. frequently; 50 lbs. rarely.
• Carrying: 10-15 lbs. frequently; 50 lbs. seldom.
• Sitting/Standing/Walking: sit rarely; stand constantly; walk frequently.
• Climbing: rarely.
• Bending/Twisting/Kneeling/Reaching: frequently.
• Reaching: frequently.
• Pushing/Pulling: 10-15 lbs. occasionally; 50 lbs. rarely.
• Dexterity: constant hand-eye coordination and manual dexterity.
• Stamina/Endurance: mild exertion frequently; heavy exertion occasionally.
• Vision/Hearing: constant ability to see clearly and hear instructions or warnings.
• Mind-Body Connection: frequent awareness of body positioning and ta k execution.

Work Environment

• Environment: Indoor and outdoor work environments. Occasional exposure to varying weather conditions, including heat, cold, wind, rain, and snow/ice.
• Safety Compliance & PPE Requirements: Adherence to safety protocols and protective gear use constantly. Mandatory use of Heartspring standard PPE, with additional protective gear (e.g., gloves, helmets, arm guards, leg guards) provided as needed.
• Physical Interactions & Exposure Risks: Frequent exposure to physical interactions from clients, including slapping, hitting, punching, kicking, head-butting, and biting. Potential exposure to infectious diseases, parasites, bodily fluids, and blood-borne pathogens in a school and residential care setting.