Nurse Navigator - RN - Nurse Navigator

Global Medical Response; Lewisville (TX); On-site; USD 65,000 - 80,000; Full time

Job summary

Join Global Medical Response as a Registered Nurse in Texas, where you will utilize your extensive training and experience in emergency and acute care to provide exceptional patient care through telehealth. In this pivotal role, you will triage patients, ensure quality healthcare delivery, and educate patients on healthy behaviors. This is a fantastic opportunity for individuals passionate about making a real difference in high-stakes medical situations.

Qualifications

• 3+ years RN experience in Emergency or Acute Care required.
• Current RN license and CPR certification needed.
• Bilingual translation skills valued.

Responsibilities

• Function as a Registered Nurse and provide telephonic patient triage.
• Engage in telemonitoring and patient education.
• Communicate effectively with team members and patients.

Skills

Communication Skills

Interpersonal Skills

Teaching Skills

Education

Graduate of an accredited nursing school

Job description

Job Description Summary: We invite you to join a team of highly skilled emergency medical experts, pilots, and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost, and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in emergency and patient relocation services worldwide. We provide end-to-end medical transportation, fire services, integrated healthcare solutions, and disaster response.

Job Summary

This position will be responsible for linking mobile resources, integrating and coordinating them to respond appropriately to patient needs. It involves telephonic patient triage following established protocols, telemonitoring, patient education, and team coordination in a virtual setting. Additional duties include leadership and mentoring roles as assigned.

Essential Functions / Duties

• Function as a Registered Nurse.
• Telephonically triage patients and navigate care based on evidence-based protocols.
• Provide patient education across the healthcare continuum.
• Engage in telemonitoring activities promoting healthy patient behaviors.
• Communicate effectively with team members, patients, caregivers, referral sources, physicians, facility staff, and the community.
• Learn and utilize computer and software programs effectively.
• Participate in activities promoting the AMR Integrated Healthcare Program and organization.
• Facilitate and educate for the AMR Integrated Healthcare training course.
• Manage time, resources, and paperwork efficiently.
• Perform other duties as assigned.

Qualifications

Experience

• 3+ years RN experience in Emergency or Acute Care.
• Experience with clinical data gathering and ethical principles.

Education

• Graduate of an accredited nursing school.

Skills

• Strong verbal, written, and interpersonal communication skills.
• Standard nursing skills and practices.
• Good interpersonal skills.
• Ability to adhere to educational quality standards.
• Basic computer application proficiency.
• Proficient bilingual translation skills.
• Teaching and educational facilitation skills.

Credentials / Licenses

• Current RN license.
• Current CPR certification.

Working Conditions and Requirements

Working Conditions

Work frequently involves being alone, with others, face-to-face, and verbally.

Physical Demands

Walking outdoors, lifting up to 10 pounds, pushing, pulling, reaching, typing, balancing, and constant observation.

Mental Requirements

Critical thinking, logic, and reasoning skills to analyze solutions and problems.

Guiding Values and Behaviors

• Patient Care, One Team, Innovation, Vigilance, Ownership, Citizenship.

Reporting Relationships

Reports to: Call Center Manager. Interrelationships include the Director of Communications Center and VP of OEM.

If your passion is flying and you can deliver patient care in high-stakes missions, apply today!

EEO Statement: Global Medical Response is an Equal Opportunity Employer, supporting veterans and providing reasonable accommodations for individuals with disabilities.