Nurse Navigator (RN) - Developmental & Cognitive Clinic & Transitions Referral - Full Time

Parkland Health; Dallas (TX); On-site; USD 58,000 - 75,000; Full time

Job summary

Join a leading healthcare organization committed to improving individual and community health. The nurse role at Parkland Health involves patient assessment, developing care plans, and advocating for patients' needs, all while collaborating with a diverse clinical team. With over 125 years of community service, we value growth and passionate care in our professionals.

Qualifications

• Must have current, valid RN license or temporary RN license from the Texas Board of Nursing.
• Must have current healthcare provider BLS certification.
• Two (2) years of nursing experience required.

Responsibilities

• Conducts comprehensive patient assessments and develops patient plans of care.
• Educates patients on diagnosis, treatment, and community resources.
• Acts as a patient advocate and coordinates necessary services.

Skills

Patient-centered care

Problem-solving

Communication

Collaboration

Education

Graduate from an accredited school of nursing

Job description

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

Identifies patient financial/medical eligibility, and develops, implements, monitors, and communicates individual patient plans of care to patients, families, and PHHS staff in order to ensure efficient, cost effective, quality patient care and compliance with program/PHHS policies and procedures.

Minimum Specifications

1. Education: Must be a graduate from an accredited school of nursing.
2. Experience: Two (2) years of nursing experience.
3. Equivalent Education and/or Experience: None
4. Certification/Registration/Licensure: Must have current, valid RN license or temporary RN license from the Texas Board of Nursing; or, valid Compact RN license. Must have current healthcare provider BLS for Healthcare Providers certification from one of the following: American Heart Association, American Red Cross, Military Training Network.
5. Skills or Special Abilities: Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care and clinical area specific standards. Must be able to communicate and collaborate effectively with a diverse group of patients, families and healthcare staff. Demonstrates knowledge of specific patient populations, disease processes, PC operations, laws governing Medicare/Medicaid, and funding sources. Must be self-directed, capable of prioritizing, problem-solving, and demonstrating patient-centered behaviors.

Responsibilities

1. Conducts comprehensive assessment of patient in person, by telephone, or by review of medical records. Gathers information from patient records and consults clinical team as needed. Identifies financial and medical status by reviewing patient diagnosis, treatment, funding sources, and needs.
2. Develops patient plan of care, communicates it to patients and families, and ensures implementation. Refers patients to primary care providers as needed. Ensures scheduling and clinical information transfer for quality and continuity of care. Completes documentation and optimizes resource use.
3. Educates patients on their diagnosis, treatment, referrals, clinic criteria, authorization, coverage, funding sources, and community resources.
4. Reviews referrals for appropriateness, ensures clinical data is sufficient, facilitates workups, and manages funding and scheduling priorities. Refers unfunded patients for financial counseling.
5. Acts as a patient advocate, focusing on needs, rights, confidentiality, and cultural preferences. Serves as a resource and liaison to facilitate communication and services.
6. Uses databases to verify and update financial information, maintains knowledge of payors and funding sources, and ensures authorization of visits. Manages clinical denials and educates providers on requirements.
7. Promotes collaborative practice, attends meetings, and maintains positive relationships with internal and external customers. Coordinates procedures and evaluates medical necessity to ensure appropriate care and reimbursement.
8. For Oncology Services: Maintains current certification or ongoing education in cancer-related nursing as per accreditation requirements.

Note: Parkland Health and Hospital System prohibits discrimination based on age, race, color, religion, sex, sexual orientation, gender identity, genetic information, disability, national origin, marital status, political belief, or veteran status. Our campus is tobacco and smoke-free.