Nurse Navigator

United Surgical Partners International, Inc; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental & Vision

401(k)

PTO

Company Paid Holidays

Employee Assistance Programs

HSA/FSA

Education Assistance

Job summary

The RN Nurse Navigator at United Surgical Partners International, Inc. in Phoenix coordinates the complete care pathway for orthopedic and spine patients, collaborating with surgeons, anesthesiologists, PACU staff, and therapists to optimize outcomes.

This full-time role emphasizes data collection, clinical outcomes, and patient satisfaction across the care continuum. The position requires coordinating preadmission testing, educating patients, and ensuring timely discharge planning, with strong

Qualifications

• Current Arizona license to practice as an RN.
• BSN preferred; BLS certification required; ACLS preferred.
• Minimum 3–5 years in a hospital setting with surgical patients; orthopedic/spine experience preferred.

Responsibilities

• Collaborate with the multidisciplinary team to develop and implement each patient’s care plan.
• Serve as the essential link between patients and all healthcare providers.
• Coordinate preadmission testing and ensure results are relayed to physicians.
• Review records and ensure appropriate orders, clearances, and lab results prior to surgery.
• Provide preoperative instructions and schedule preoperative education class.
• Participate in QAPI activities, PROM reporting, and EDGE requirements.

Skills

Communication skills

Patient education

Team collaboration

Adaptability

Data collection

Education

Arizona RN license

BSN preferred

BLS certification

ACLS preferred

Tools

EHR systems

Job description

RN Nurse Navigator – Full Time

Job Summary

The Nurse Navigator will assume responsibility and accountability for the entire care pathway of orthopedic and/or spine patients, serving as a liaison throughout the continuum of care and collaborating with surgeons, anesthesiologists, pre‑op, PACU, OR staff, PT providers, and facility leadership. The position also involves data collection, analysis, and reporting of clinical outcomes and patient satisfaction.

Position Responsibilities

• Work closely with the multidisciplinary team to develop and implement each patient’s care plan through assessment of physical, educational, and psychosocial needs.
• Serve as an essential link between patients and all other healthcare providers.
• Act as a resource to patients throughout their continuum of care, from pre‑op to post‑discharge.
• Contact patients to schedule preadmission testing as ordered by the physician (lab work, chest X‑ray, EKG, CT, hospitalist medical clearance appointments).
• Ensure test results are relayed to the ordering physician.
• Obtain health history and medication history from patients before surgery.
• Review records for appropriate orders, History and Physical, applicable clearances, labs, X‑ray, and EKG to assess patient health status prior to surgery.
• Use nursing judgment to refer high‑risk surgical patients to a hospitalist for review when necessary.
• Provide preoperative instructions to patients during the prescreening phone call.
• Facilitate scheduling of the pre‑operative education class for the patient and care partner.
• Conduct patient rounds on assigned patients at least once during the hospital stay.
• Facilitate scheduled follow‑up calls to promote compliance with discharge instructions and risk mitigation, and confirm physical therapy and post‑op visits.
• Model patient‑centered care behaviors and passion for the patient experience.
• Ensure all necessary follow‑up/action items are completed, reported, and documented to close the loop.
• Work as a team member, encouraging and promoting a culture of caring.
• Participate in QAPI activities, PROM reporting, and EDGE requirements.

Qualifications

• Current Arizona license to practice as a Registered Nurse.
• BSN preferred.
• BLS required; ACLS preferred.
• Minimum 3‑5 years of experience in a hospital setting with surgical patients; orthopedic and spine experience preferred.
• Passion for patient education.
• Clinical expertise to apply sound judgment for optimal patient care.
• Strong communication skills to instruct patients, family members, and staff.
• Self‑directed with strong interpersonal, organizational, and computer literacy skills.
• Adaptable to changes in work assignments related to schedule and patient needs.
• Ability to participate in data collection, analysis, and reporting.
• Knowledge of relevant equipment, systems, and policies to promote quality outcomes.
• Proficiency in utilization review, care coordination, transfer coordination, discharge planning, or case management.
• Team‑player with professional conduct and appearance.

Benefits

• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account / Flexible Spending Account
• Education Assistance