Nurse Manager Patient Command Center

Hugh Chatham Health; Villa Park (IL); On-site; USD 70,000 - 106,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Education assistance

Job summary

Advocate Health seeks a Nurse Manager for the Patient Command Center. Responsible for operations oversight, staff leadership, and ensuring efficient patient flow, bed management, and discharge planning. You will manage HR duties, budget development, and cross-department collaboration to align with system goals.

Requires RN license, Bachelor’s in Nursing, and ~5 years of patient care flow experience; strong communication and LEAN skills are essential.

Qualifications

• Bachelor's Degree in Nursing required.
• Typically requires 5 years of patient care flow setting experience.
• Registered Nurse license required.
• Knowledge of PI management and LEAN techniques advantageous.

Responsibilities

• Oversee operations for Patient Command Center and guide efficient management of services.
• Ensure bed management decisions align with budgets and strategic goals.
• Coordinate patient placement, level of care, and discharge planning.
• Perform HR tasks including interviewing, promotions and staff development.
• Develop operating and capital budgets and control expenditures within approved objectives.

Skills

Leadership

Communication

Problem solving

LEAN techniques

Budgeting

Staff development

Teamwork

Education

Bachelor's Degree in Nursing

RN licensure

Tools

Excel

PowerPoint

Word

PI management

Job description

Department

34014 Advocate Aurora Health Corporate - Patient Coordination Command Center

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

To coordinate with other leaders within the department for shift coverage.

Pay Range

$51.05 - $76.60

Major Responsibilities

Provides operations oversight for Patient Command Center. Provides guidance and direction in the efficient management and evaluation of operations/services to ensure quality, efficiency and cost effectiveness.

Covers a broad scope of responsibility and is integral to achieving the system strategic and financial plans and positioning.

Responsible for Bed Management decisions regarding the purchase of supplies, equipment, and payroll.

Timely coordinates patient placement, appropriate level of care, and effective discharge planning in the emergency department. Maximizing inpatient revenue through appropriate level of care placement and preadmission analysis of benefits.

Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Licensure

Nurse, Registered (RN)

Education/Experience Required

Bachelor's Degree in Nursing Typically requires 5 years of experience patient care flow setting

Knowledge, Skills & Abilities Required

Effective communication skills Demonstrated leadership skills Prioritization skills Problem solving skills In-depth Knowledge of patient throughput processes and experience with software In-depth Knowledge of PI management, LEAN techniques Strong PC skills, excel and PowerPoint proficient Computer proficiency (Word, power point, excel, etc). Software package skills including Word, Excel, and cc:Mail Advanced budget development Problem solving and analytical skills Effective communication and team-building skills across hospitals, departments and disciplines Ability to work across all lines of management and with medical staff to promote good relationships among departments.

Registered Nurse license issued by the state in which the team member practices.

Physical Requirements And Working Conditions

Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift. Must be able to: Lift up to 50 pounds from floor to waist Lift up to 20 pounds over the head Carry up to 40 pounds, a reasonable distance Must be able to: Push/pull with 30 pounds of force Perform a sliding transfer of 150 pounds with a second person present May be exposed to mechanical, chemical, electrical, radiation, blood and body fluids Will be required to wear personal protective equipment as needed. Must have functional sight and hearing Must be able to operate all nursing equipment essential to performing duties of the job. Any exception to the above requirements must be documented through Employee Health. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.