Nurse Manager Patient Command Center

Advocate Health; Oakbrook Terrace (IL); On-site; USD 70,000 - 106,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off programs

Educational Assistance Program

Retirement plans with employer match

Job summary

Advocate Health is seeking a capacity-focused Nursing Operations Leader to oversee the Patient Command Center. This role coordinates shift coverage and directs operational performance to ensure high-quality patient flow and efficient resource use.

The position requires a Bachelor’s in Nursing, an RN license, and typically 5+ years of experience in patient care flow settings. It emphasizes leadership, budgeting, and cross-team collaboration across the facilities.

Qualifications

• Bachelor’s degree in nursing required.
• RN license in the state of practice.
• Typically requires 5 years of experience in patient care flow settings.

Responsibilities

• Provides operations oversight for Patient Command Center.
• Gives guidance to ensure quality, efficiency and cost effectiveness of operations/services.
• Supports budget development and expenditure control.

Skills

Communication

Leadership

Prioritization

Problem solving

Patient throughput

LEAN techniques

Excel

PowerPoint

Education

Bachelor’s Degree in Nursing

Tools

Excel

PowerPoint

Word

cc:Mail

Job description

Department:

34014 Advocate Aurora Health Corporate - Patient Coordination Command Center

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

To coordinate with other leaders within the department for shift coverage.

Pay Range:

$51.05 - $76.60

Major Responsibilities:

Provides operations oversight for Patient Command Center. Provides guidance and direction in the efficient management and evaluation of operations/services to ensure quality, efficiency and cost effectiveness.

Covers a broad scope of responsibility and is integral to achieving the system strategic and financial plans and positioning.

Responsible for Bed Management decisions regarding the purchase of supplies, equipment, and payroll.

Timely coordinates patient placement, appropriate level of care, and effective discharge planning in the emergency department. Maximizing inpatient revenue through appropriate level of care placement and preadmission analysis of benefits.

Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.

Licensure:

Nurse, Registered (RN)

Education/Experience Required:

Bachelor’s Degree in Nursing Typically requires 5 years of experience patient care flow setting

Knowledge, Skills & Abilities Required:

Effective communication skills Demonstrated leadership skills Prioritization skills Problem solving skills In-depth Knowledge of patient throughput processes and experience with software In-depth Knowledge of PI management, LEAN techniques Strong PC skills, excel and PowerPoint proficient Computer proficiency (Word, power point, excel, etc). Software package skills including Word, Excel, and cc:Mail Advanced budget development Problem solving and analytical skills Effective communication and team-building skills across hospitals, departments and disciplines Ability to work across all lines of management and with medical staff to promote good relationships among departments.

Registered Nurse license issued by the state in which the team member practices.

Physical Requirements and Working Conditions:

Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift. Must be able to: Lift up to 50 pounds from floor to waist Lift up to 20 pounds over the head Carry up to 40 pounds, a reasonable distance Must be able to: Push/pull with 30 pounds of force Perform a sliding transfer of 150 pounds with a second person present May be exposed to mechanical, chemical, electrical, radiation, blood and body fluids Will be required to wear personal protective equipment as needed. Must have functional sight and hearing Must be able to operate all nursing equipment essential to performing duties of the job. Any exception to the above requirements must be documented through Employee Health. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate’s job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.; please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.