Nurse Manager - Otolaryngology (ENT) - 141495

University of California San Diego

San Diego (CA)

On-site

USD 197,000 - 228,000

Full time

5 days ago
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Job summary

UC San Diego Health in La Jolla seeks a Nurse Manager for Otolaryngology to lead strategic and operational efforts across ENT programs. You will partner with physician and nursing leaders to drive growth, access, quality, and patient experience while shaping department operations.

The role requires BSN, California RN, BLS with plan for Bart, and 7+ years healthcare with ambulatory leadership. Join a Magnet-designated health system that values excellence and collaboration.

Qualifications

  • BSN required and RN license in California.
  • BLS certification at hire with plan to obtain BART within 6 months.
  • 7+ years healthcare experience with ambulatory care focus.
  • 2+ years in a leadership role such as charge nurse or manager.
  • Experience leading clinical operations, staff development, and performance management.
  • Strong knowledge of oncology clinic and infusion center operations.
  • Ability to manage multiple priorities in a dynamic setting.

Responsibilities

  • Develop and implement strategic plans to grow Otolaryngology services.
  • Oversee practice managers and operational leaders; standardize workflows.
  • Develop operating budgets and monitor financial performance.
  • Partner with Department Chair and Medical Directors on recruitment and growth.
  • Improve access to care and lead referral optimization initiatives.
  • Monitor quality, patient experience, and regulatory compliance.
  • Mentor managers, lead cross-functional teams, and drive accountability.

Skills

Leadership
Ambulatory nursing
Operations management
Staff development
Performance management
Regulatory compliance
Patient access

Education

Bachelor's in Nursing (BSN)
California RN license
BLS certification with Bart target

Job description

Payroll Title: AMBUL CARE PAT MGR 1

Department: FACULTY PRACTICE SURGERY

Hiring Pay Scale: $196,700.00 - $227,600.00 Year

Worksite: La Jolla

Appointment Type: Career

Appointment Percent: 100%

Union: Uncovered

Total Openings: 1

Work Schedule: Days, 8-Hour Shifts, Monday-Friday

#141495 Nurse Manager - Otolaryngology (ENT)

Filing Deadline: Thu 10/15/2026

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

While not required, a cover letter is highly recommended when applying to this position.

DESCRIPTION

UC San Diego Health is proud to be a four-time Magnet-designated organization and has now earned Magnet with Distinction from the American Nurses Credentialing Center (ANCC). Magnet is the gold standard for nursing excellence, achieved by only about 10% of hospitals worldwide. Magnet with Distinction is awarded to the highest-performing Magnet organizations, with only a select few earning this prestigious honor. This recognition reflects our commitment to transformational leadership, professional nursing excellence, innovation, exceptional patient outcomes, and an empowering practice environment where nurses thrive.

The Service Line Leader provides strategic, operational, and financial leadership for the Otolaryngology service line across the health system. Working in partnership with physician leadership, nursing leadership, and executive administration, this position develops and executes strategies to improve growth, patient access, quality, operational performance, financial stewardship, and patient experience across all ENT specialty programs.

The Service Line Leader provides oversight of practice operations while leading long-term strategic planning, program development, market expansion, and multidisciplinary collaboration.

Responsibilities include, but are not limited to:
Strategic Leadership
  • Develop and implement strategic plans supporting growth of Otolaryngology services.
  • Identify opportunities for new clinical programs, market expansion, and service development.
  • Lead business planning and implementation of new initiatives.
Operational Oversight
  • Provide oversight of practice managers and operational leaders.
  • Establish operational goals and monitor key performance indicators.
  • Standardize workflows across multiple locations.
Financial Leadership
  • Develop operating budgets.
  • Monitor revenue, expenses, productivity, access metrics, and financial performance.
  • Identify opportunities to improve operational efficiency and margin.
Physician Partnership
  • Partner with Department Chair, Medical Directors, Division Chiefs, and faculty leadership.
  • Support physician recruitment, onboarding, and practice growth.
  • Collaborate on faculty practice operations.
Access & Growth
  • Improve access to care across all subspecialties.
  • Lead referral optimization initiatives.
  • Expand regional access and community partnerships.
Quality
  • Support quality improvement initiatives.
  • Monitor clinical outcomes and patient experience.
  • Ensure compliance with regulatory standards.
Leadership
  • Mentor managers and supervisors.
  • Lead cross-functional teams.
  • Promote a culture of accountability and continuous improvement.
MINIMUM QUALIFICATIONS
  • Bachelor's Degree in Nursing (BSN) required.

  • Current California Registered Nurse (RN) license.

  • BLS certification at the time of hire, with commitment to obtain BART certification within six (6) months of hire.

  • Minimum seven (7) years of progressively responsible healthcare experience, including at least five years of recent Ambulatory nursing experience.

  • Minimum two (2) years of leadership experience in a charge nurse, supervisor, manager, or equivalent role.

  • Demonstrated experience leading clinical operations, staff development, and performance management in ambulatory care settings.

  • Strong knowledge of oncology clinic and infusion center operations, including staffing, workflow optimization, patient access, and regulatory compliance.

  • Experience managing interdisciplinary teams and fostering a culture of accountability, collaboration, and service excellence.

  • Knowledge of accreditation standards, quality improvement methodologies, patient safety principles, and applicable healthcare regulations.

  • Effective problem-solving, decision-making, conflict resolution, and organizational skills.

  • Excellent verbal, written, and interpersonal communication skills with the ability to build strong relationships across all levels of the organization.

  • Ability to manage multiple priorities and lead complex operations in a dynamic healthcare environment.

PREFERRED QUALIFICATIONS
  • Master's Degree in Nursing (MSN), Healthcare Administration, Business Administration, or a related healthcare field.
SPECIAL CONDITIONS
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $154,200 - $306,600 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $73.85 - $146.84

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • Abusive Conduct in the Workplace
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